Sales Associate

Summary of PositionThis is a part-time customer service role in which the sales associate gives the customer their immediate and complete attention by explaining demonstrating and selling woodworking supplies and tools. When not engaged with a customer the focus should be on the maintenance of the sales floor including facing dusting and general areas of accountabilityGreets customers as they enter the stores. Greetings should be made within an acceptable period of time ensuring that the customer is welcomed in the store. All customers must be acknowledged when encountering all aspects of retail sales of company products by answering questions on product application or use ringing the sale on the emphasis should be placed on the Total solution which means that any related products/ services the customer might need for the project should be with the maintenance and merchandising of the store to maintain neat orderly well stocked and appealing customer refunds and prepares necessary documentation in accordance with prescribed customers to other sources if we do not have the specific item with the intent of building goodwill for Rockler Companies assist with unloading trucks pricing and merchandising or any other duties as is an essential function of this position and we rely on all our employees to be at work during their scheduled for positionMinimum of high school graduate or of woodworking and hand tools retail sales experience desirableAbility to understand the nature of customers requests and how best to respond to their to understand situations where a return or refund of merchandise can be an extremely strong service orientation to maximize customer to be a team player outgoing approachable and congenial when dealing with both customers and other associates. Must be able to stand for long periods of time personally lift up to 50 lbs. on a regular basis and participate in team InitiativeExcellent Team Player