Sales and Event Coordinator

Join the team at Le Méridien Charlotte and Sheraton Charlotte as our Sales & Events Coordinator!

The Sales & Events Coordinator provides comprehensive administrative secretarial and operational support to the Sales Events Catering and Conference Services teams. This position is responsible for keeping the department organized ensuring timely communication and follow-up maintaining accurate records and assisting with the coordination of group and event business.

The ideal candidate is highly organized detail-oriented proactive professional and comfortable managing multiple priorities in a fast-paced convention hotel environment.

What Youll Do

• Provide day-to-day administrative support to the Sales Marketing and Events teams including coordinating calendars appointments meetings correspondence and department schedules.
• Support Sales Managers with tracking leads tentative and definite business group bookings room blocks account activity and follow-up.
• Assist with preparations for sales calls client appointments hotel site visits trade shows networking events and other sales activities.
• Coordinate meeting space materials refreshments and other details for client appointments and hotel site visits.
• Assist the Events and Catering teams with the preparation and distribution of Banquet Event Orders (BEOs) event resumes function sheets diagrams and other event documents.
• Maintain accurate event information including room assignments agendas guarantees special requests and other group details.
• Prepare materials for pre-convention meetings event meetings sales meetings and client appointments.
• Communicate group and event information to the appropriate hotel departments to help ensure teams are prepared for upcoming functions.
• Prepare welcome letters VIP and amenity lists signage registration materials and other collateral for groups and events.
• Respond to client and meeting planner inquiries professionally and promptly directing requests to the appropriate team member when needed.
• Assist with coordinating client and meeting planner requests across hotel departments and help provide an organized seamless experience from planning through arrival.
• Prepare reports spreadsheets presentations correspondence and other departmental materials as requested.
• Maintain organized account files contracts client records shared drives templates forms and other Sales & Events resources.
• Support prospecting efforts and account research as directed by the Sales team.
• Assist with client confirmations thank-you correspondence and post-event follow-up.
• Maintain professionalism and confidentiality when handling client group and hotel information.
• Perform additional administrative and departmental duties as needed.

• Strong organizational skills with excellent attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• A professional service-oriented approach when interacting with clients meeting planners guests and hotel teams.
• Strong computer skills and the ability to learn hotel sales catering and event management systems.
• Ability to work collaboratively across Sales Events Banquets Food & Beverage and other hotel departments.
• High school diploma or equivalent required; additional education or relevant training preferred.
• At least one year of office environment experience required.

EOE - All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.