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SaaS Customer Onboarding & CRM Support Consultant # 26-22809
Job Location:
Job Location:
Seattle, OR - USA
Hourly Salary:
USD 30 - 32
Hourly Salary:
Posted:
11 September 2026 (7 hours ago)
Posted:
Application Deadline:
9 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Duration: 06 months contract
Overview
Support new customers with SaaS/CRM onboarding account setup basic configuration user support and issue resolution. Ensure customers are successfully set up understand the platform and are ready for ongoing use.
Responsibilities
Desired Skills
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
#LI-AS140
Overview
Support new customers with SaaS/CRM onboarding account setup basic configuration user support and issue resolution. Ensure customers are successfully set up understand the platform and are ready for ongoing use.
Responsibilities
- Guide new customers through account setup user activation and onboarding.
- Assist with CRM configuration workflows automations permissions and integrations.
- Answer new-user questions and resolve standard setup and technical issues.
- Support basic data imports exports and account configuration.
- Conduct onboarding readiness and user-support sessions.
- Track customer progress issues and follow-up actions.
- Maintain clear documentation and complete handoffs to Customer Success.
- Follow established onboarding processes and support continuous improvement.
- 2 years of experience in SaaS onboarding CRM support implementation technical support or customer enablement.
- Experience with a CRM such as Follow Up Boss Salesforce HubSpot Zoho or similar.
- Basic understanding of CRM workflows automations users permissions lead routing and integrations.
- Strong customer-facing communication and troubleshooting skills.
- Good organization attention to detail and follow-through.
- Ability to manage multiple customer engagements in a fast-paced environment.
Desired Skills
- Experience with customer onboarding or new-account implementation.
- Follow Up Boss or real-estate technology experience.
- Exposure to data imports/exports APIs or third-party integrations.
- Experience training CRM users or administrators.
- Gainsight or other Customer Success platform experience.
- Experience working with SOPs playbooks and remote teams.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
#LI-AS140
Required Experience:
Contract
