Roving Assistant Self-Storage Property Manager

Company:

At Spartan Investment Group our mission is to improve lives through our values. We do this by finding value-add and opportunistic investments offering solid returns to our investors providing an opportunity to grow for our partners and creating lasting wealth for everyone with whom we conduct business.

We specifically focus on self-storage (FreeUp Storage) and RV park projects while capitalizing on amazing deals in other asset 2021 we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage. We are members of the Inc. 500 fastest growing private companies in America 3 years in a row and in 2022 we were listed as #40 on the top 100 self-storage operators list.

Mission:

As aRovingAssistant PropertyManagerwithFreeUpStorageyouwill be responsible for assisting the Property Managerat different locations (Macon GA)with all aspects of theday-to-dayoperations of the facility including but not limited to renting units selling merchandise interacting with customer andtenantsandmaintainingthe property inside and outside. Our PropertyTeam Membersare the first line representation to the Public and must have the ability to provideanexcellentcustomer experience to our customers by giving great customer service while adhering to the company standards and policies.

Outcomes:

• Show andRent storage units parkingspacesand office suites.

• ConvertingWebsitewalkin and phone leads into move in rentals.

• Maintain account receivablesby collections processing payments and performing dailyclosingprocedures to ensure all deposits areaccurate.

• Offer Merchandise for sale andassistin unit sizedecisions.

• Greet all new customers and tenants promptlyenthusiasticallyand professionally.

• Resolve all tenant issuesina timelyand effectivemanner or roll up to DM if needed.

• Ensures that company standards of cleanliness appearance and professionalism are met.

• Inspect facility daily for trash securityissuesand perform lock checks every morning and afternoon. (Full Walk Through weekly)

• Perform other essential duties and tasks as assigned.

Competencies:

• Communication:Clearly communicates with customers and team members resolving issues with professionalism and empathy.
• Business Acumen:Understands property operations and stays current on local regulations including state lien laws.
• Customer Centricity:Delivers excellent service by matching storage solutions to customer needs and maintaining a clean safe facility.
• Initiative:Proactively identifies and addresses maintenance safety and operational needs without prompting.
• Technology Adaptability:Comfortable using business systems and adopting new tools to improve efficiency and accuracy.(MSoffice and experience with an CRM system)
• Flexibility Comfortable managing multiple locations and shifting priorities as needed.

Qualifications:

• Manage Multiple Facilities by following schedule created by DM.

• Be able and willing toTravel to Multiple Facilities in an Assigned areaasrequiredfor this position.

• Possess a valid drivers licenseinsuranceandreliable transportation.

• Aself-starterand a passionate desire to perform duties ata high level.

• 1-3 years of relevant work experience in acustomer facingenvironment withday-to-daymanagementresponsibilities.

• Some working knowledge of Budgets and P&L.

• Excellent interpersonal and communication skills. Both onthe phoneand in person.

• The ability to work well and perform duties independently and ina teamsetting.

• Possess a working knowledge of computers and applications such asMicrosoft )

• Have the ability and willingness to perform light maintenance sweeping mopping changing light bulbs lifting bending etc.

• Work on Saturdays

• Competitive Full Time Hourly Rate: $18- $19.50per hour.
• Quarterly bonus opportunities.
• Comprehensive benefits including 401k with company matching.
• Company paid health vision dental short-term disability and life insurance.
• Paid time off.

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