Rooms Division Manager
Job Location:
Sarasota, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Additional Information: This hotel is owned and operated by an independent franchisee Oliver Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
The Rooms Division Manager oversees all operations within the Rooms Division including Front Office Housekeeping and Guest Services ensuring exceptional guest experiences efficient department operations and strong financial performance at The Sarasota Modern. This role leads a team dedicated to delivering the propertys boutique design-forward brand of hospitality while maintaining the operational rigor and service standards guests expect.
Essential Functions:
- Leads and manages the daily operations of the Front Office and related Rooms Division departments ensuring smooth check-in/check-out processes room readiness and guest satisfaction.
- Recruits trains schedules and develops department supervisors and team members fostering a culture of accountability and service excellence.
- Partners with Sales Housekeeping and Engineering to align room inventory occupancy forecasts and maintenance needs. Responds to and resolves guest concerns and escalations promptly using sound judgment to protect the guest experience and the hotels reputation.
- Conducts regular property walkthroughs and inspections to ensure cleanliness safety and brand standards are consistently met.
- Develops and implements standard operating procedures across Rooms Division departments in line with company and brand expectations. Ensures compliance with all applicable health safety and labor regulations.
- Analyzes guest feedback (surveys reviews comment cards) and operational data to identify trends and drive continuous improvement. Serves as a member of the hotels leadership team contributing to broader property strategy and goals. Acts as Manager on Duty as scheduled assuming property-wide responsibility during those shifts.
- A minimum of 2 years of supervisory-level experience within a Marriott-branded property is required. Prior experience in a Rooms Division leadership role (Front Office Manager Housekeeping Manager Guest Services Manager or similar) is strongly preferred.
- Strong working knowledge of Marriott systems service standards and brand operating procedures is required.
- Demonstrated ability to lead coach and develop a diverse team in a fast-paced guest-focused environment.
- Excellent verbal and written communication skills with the ability to interact professionally with guests associates and ownership/management.
- Strong financial acumen including experience with budgeting forecasting and labor management.
- Proficiency with hotel property management systems (PMS) and related software.
- Flexibility to work varied shifts including evenings weekends and holidays as business needs require.
Physical Requirements
- Ability to stand walk and move throughout the property for extended periods.
- Ability to lift up to 25 lbs occasionally (e.g. luggage assistance supplies).
- Ability to respond quickly to emergency situations as needed
This company is an equal opportunity employer.
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Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
