Risk Program Manager
Santa Ana, CA - USA
Department:
Job Summary
Company Overview
Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and conjunction with Unified Door & Hardware Group (UDHG) a premier provider of commercial door frame and hardware solutions FBM supports a broad range of construction and architectural projects nationwide.
Together FBM and UDHGs 8000 Team Members are committed to operational excellence innovation and employee development. By combining scale specialty expertise and a customer-first mindset we deliver high-quality products and services to contractors builders and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowes we are investing in strong forward-thinking talent to support our long-term success.
Position Overview
The Risk Program Manager develops implements and continuously improves enterprise risk programs that strengthen field awareness standardize risk practices and support the organizations insurance and loss-prevention objectives. Serving as a strategic partner to operational leadership this role uses risk data insurance insights and field engagement to identify emerging exposures improve risk controls and influence practical mitigation strategies across a large geographically distributed branch network. The Risk Program Manager serves as the functional owner of key risk systems and resources including Origami incident reporting workflows dashboards risk communications and field-facing training.
The Risk Program Manager also owns the companys certificate of insurance (COI) management program leads the COI Administrator supports claims and insurance program analytics and contributes to annual renewal and underwriting activities. Working in close partnership with Safety Operations Legal Finance Procurement insurance brokers carriers and other partners the role translates incident trends claims information insurance requirements and operational needs into scalable programs and actionable recommendations. This is an opportunity to help shape and strengthen FBMs risk-management capabilities during a period of significant organizational growth and transformation.
- Build enhance and govern enterprise risk programs including incident reporting claims workflows loss-prevention initiatives and field mitigation programs.
- Serve as the functional owner and administrator of Origami including configuration workflows notifications dashboards reporting data quality user adoption and continuous platform improvement.
- Develop and maintain centralized risk resources standards templates guides and field-facing materials that support consistent execution across branches and business units.
- Establish program governance decision criteria and escalation practices that improve accountability responsiveness and consistency across risk-management processes.
- Publish recurring risk communications including a risk newsletter to drive awareness education and engagement.
- Own the full certificate of insurance (COI) management program lead the COI Administrator and oversee the end-to-end COI lifecycle.
- Establish and maintain standards for COI intake verification retention exceptions escalation and documentation.
- Monitor COI compliance turnaround time recurring deficiencies and other program metrics; recommend process or control improvements based on trends and business needs.
- Partner with Legal Procurement Operations and other stakeholders to support vendor compliance and consistent application of insurance requirements.
- Develop and deliver training on COI requirements vendor compliance and documentation standards.
- Support annual insurance renewals exposure data collection underwriting submissions broker coordination and responses to carrier or underwriter information requests.
- Analyze exposure loss and claims information to identify trends data-quality issues and opportunities to improve insurance program performance and risk mitigation.
- Support claims reporting processes and periodic claims reviews with internal stakeholders brokers carriers and third-party administrators as applicable.
- Develop field-facing guidance explaining coverage deductibles reporting requirements claim-reporting expectations and risk-management best practices.
- Coordinate with internal stakeholders and insurance partners to support timely accurate information exchange and effective program administration.
- Create and deliver risk-awareness training modules tools and communications for field leaders and branch teams.
- Build strong relationships with field and functional leaders and influence adoption of risk-management practices without relying on formal authority.
- Identify emerging risk trends and partner with Operations and Safety to develop targeted mitigation strategies corrective actions and practical field solutions.
- Serve as a primary liaison between Risk Management and Operations to ensure clarity consistency responsiveness and effective issue resolution.
- Use risk resources training and recurring communications to reinforce field awareness and consistent risk practices across the organization.
- Define and maintain key risk indicators program metrics scorecards and dashboards including measures related to incident frequency and severity reporting timeliness COI compliance claims trends training adoption and process effectiveness where data is available.
- Produce monthly and quarterly incident claims and risk trend analyses and executive-level reporting that highlight material exposures root causes and recommended actions.
- Independently evaluate risk data and operational feedback to identify emerging exposures recurring issues control gaps and opportunities for scalable improvement.
- Recommend and help implement changes to processes controls training workflows and system configuration based on performance business impact and evolving risk needs.
- Develop repeatable processes governance standards templates and planning tools that improve speed quality consistency and accountability across risk programs.
- Communicate program performance material risks and recommendations to senior stakeholders in a concise decision-oriented manner.
- Lead special projects and perform other duties assigned by management.
- Bachelors degree in Risk Management Insurance Business Administration Finance Safety or a related field preferred; equivalent relevant experience may be considered.
- Minimum of five years of progressively responsible experience in risk management commercial insurance claims administration compliance or a related discipline including experience leading complex programs or cross-functional initiatives.
- Experience with risk management information systems (RMIS) preferably Origami including workflows dashboards reporting data quality and process optimization.
- Experience developing implementing or standardizing risk processes across branches business units or other geographically distributed operations strongly preferred.
- Experience with certificate of insurance (COI) management third-party or vendor compliance documentation standards and COI lifecycle administration.
- Experience supporting commercial insurance renewals exposure data collection underwriting submissions claims or loss analysis and broker or carrier coordination.
- Strong analytical and business acumen including the ability to interpret incident claims and exposure data; identify root causes and emerging trends; and translate findings into practical recommendations.
- Demonstrated ability to independently assess risk issues establish priorities evaluate alternatives exercise sound judgment and recommend solutions with meaningful operational or financial impact.
- Excellent written verbal presentation training and stakeholder-management skills including the ability to influence field and functional leaders without relying on formal authority.
- Strong organizational and program-management skills with the ability to manage multiple high-priority initiatives deadlines systems and stakeholders in a fast-paced environment.
- Advanced proficiency with Microsoft Excel and experience with business intelligence data visualization or reporting tools preferred.
- ARM CPCU CRM or another relevant risk or insurance professional designation preferred but not required.
The listed pay range reflects the expected base rate for this position. Within the range individual pay may vary based on experience qualifications and work location within state. This is a full-time position with competitive pay and benefits.
- Base: $100000 - $130000 per year
- Bonus: 20% Target Bonus
- Total Compensation (Base Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $115000 - $169000.
- Equity: This role is not eligible to participate in the Lowes Long-Term Incentive (LTI) program.
At FBM were committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:
- Medical Dental and Vision plans with leading national providers
- Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
- Voluntary Life and Accidental Death & Dismemberment (AD&D)
- Critical illness Hospital Indemnity Accident Coverage
- Legal Insurance Plan
- Paid Time Off (PTO) & Paid Company Holidays
- 401(k) plan with generous company match
Equal Opportunity Employer
Foundation Building Materials is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race color religion sex pregnancy (including childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression national origin age disability status genetic information veteran status or any other characteristic protected by federal state or local law.
In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed please contact Human Resources at .
Posting Period
This job will be posted for at least 5 days starting on the initial post date reflected above.
Required Experience:
IC
About Company
Foundation Building Materials (FBM) is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construc ... View more