Risk Manager, Script Governance

Role Description

TDRM is seeking a Manager-level associate with a data management risk and process management background. The individual will partner with innovative and passionate stakeholders across TDRM to enhance risk governance controls processes and assurance practices while implementing strategic automated and transformative change.

This opportunity provides for significant professional growth and exposure to senior management. The ideal candidate must be able to effectively communicate and influence partners across multiple functional areas and levels of the organization. Strong risk management data management process engineering attention to detail and the ability to adapt in a dynamic customer focused environment are essential to succeeding in this role.

Specific responsibilities include but are not limited to:

• Providing partners guidance on TDRM Governance requirements and practices specifically as it relates to computations automations and business developed code

• Managing process improvement initiatives and projects to completion

• Crafting materials and effectively communicating change across the organization

• Designing and implementing solutions leveraging technology to enhance processes

• Mining risk data to design internal dashboards and automated processes and reporting

Desired Skills:

• Self-starter with a background in risk management data management or process engineering

• Willing to learn adapts easily to change and confident with diverse thinking

• Understanding of COF risk frameworks activities and the three lines of defense

• Ability to organize prioritize and manage multiple projects and deliverables

• Strong judgement curiosity and proactive problem solving skills

Basic Qualifications:

• High School Diploma GED or equivalent certification

• At least 4 years of experience in risk management compliance or process management

Preferred Qualifications:

• Bachelors degree or military experience

• 5 years of experience in a second-line or oversight role at a financial institution or regulatory agency to include the development and oversight of risk management frameworks and processes

• Ability to manage multiple projects while maintaining superior results

• Independent execution oriented problem-solver with ability to navigate ambiguity

• Ability to work cross-functionally individually or to lead work among a team

• Knowledge and experience using SQL Google Suite Google App Script and Google Gemini AI

• Ability to design effective efficient repeatable and compliant processes

• Customer and results focused competencies

• Effective verbal and written communication skills

• Aptitude for synthesizing complex issues into a clear and concise summary

• Keen attention to detail

• Ability to establish credibility trust and support within all levels of the organization

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).