RFID Store DesignOperations Engineer, JWO Merchant Operations

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box making complex things easy and hard things possible with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction and we are looking for builders who share that mindset.

Amazons Just Walk Out (JWO) recently launched its RFID-based checkout technology.

JWOs RFID technologies really change the way our retail customers operate both in-store and back-of-house.

Customers need help adapting their infrastructure tools and operations to maximize the value they can extract from JWOs RFID technologies.

JWOs RFID Team seeks an innovative solutions-oriented and process-minded engineer to lead a program that works directly with retail customers and between product engineering and operations teams to define optimal end-to-end RFID solutions that meet our customers unique in-store and back-of-house needs.

Key job responsibilities
Understand the business/operational needs and challenges of JWOs RFID customers across our current verticals Stay current on the features and benefits of JWOs latest RFID products and tools as well as their constraints and limitations Provide RFID customers the right (in-store and back-of-house) RFID solution the first time proven with quantitative before/after data Adhere to enforce and improve our store configuration and launch process in partnership with sales and implementation teams Identify any gaps in JWOs RFID product offering and escalate them to our product team for short-term mitigations and long-term solutions Present customer learnings process improvements program updates and strategic roadmaps to senior leadership on a regular basis using strong written and verbal communication skills. 25% expected travel based on business needs

A day in the life
To be successful in this role you will need to be able to quickly learn the business and operational demands of our customers across different business verticals and reliably define the right complement of RFID-based solutions that deliver demonstrable customer value.

As your ability to deliver the right solution the first time grows you will need to be able to define and drive the implementation of scalable processes and tools that ensure new customers continue to get the right solutions as our business and product offerings grow.

You will work with senior leaders across the JWO organization and work directly between sales and implementation teams to define adhere to and enforce store launch processes that quickly gather customer requirements and transform them into implementable RFID solutions that can be deployed quickly.

You will be challenged; you will learn; you will work on high-impact & high-visibility projects; you will grow.

About the team
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

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- Bachelors degree or above in STEM (Science Technology Engineering and Mathematics)
- 5 years of Microsoft Office products and applications experience
- Experience working in a fast-paced and highly cross-functional organization
- 5 years optimizing designs processes and/or products in retail and/or engineering
- Experience working directly with customers and delivering products/solutions with quantitative impact
- Experience and technical background in defining standardized processes and scalable software tools

- Experience in Lean Management Six Sigma and other operations engineer tools
- Experience building launch readiness frameworks standard work playbooks and scalable deployment mechanisms across multiple concurrent sites
- Experience in retail operations and/or business management
- Experience building or using optimization software (system design multi-step processes)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 119600.00 - 161700.00 USD annually