RevOps Manager

Revenue Operations Manager

Company Summary

LCPtracker Inc. is a cloud-based software (SaaS) provider specializing in labor compliance for public works construction offices in New Braunfels TX Orange CA and Fenton MI and helps government agencies and prime contractors meet Davis-Bacon/prevailing wage compliance requirements on projects backed by federal state and/or local of clients and over 100000 contractors useLCPtrackerfor their certified payroll and construction site compliance been recognized year afteryear since2017 as one of the Best Places to Work in Orange County by the Orange County Register.

PositionSummary

The RevenueOperations Manageris responsible foroptimizingrevenue generation across sales marketing and customer success. This role owns the go-to-market (GTM) operating enginedriving alignment improving processes managing systems and delivering data-driven insights to accelerate predictable revenue role plays a keypartin ensuring data accuracy tracking key metrics and providing insights that improve revenue efficiency and alignment between is a highly cross-functional role that partners with Sales Marketing Customer Success Finance and Leadership to improve performance visibility and scalability across the revenue funnel.

Primary Duties and Responsibilities

Revenue Strategy & Planning

• Partner with GTM leadership to define and operationalize revenue targets KPIs and forecasting models

• Support annual planningand goal setting

• Develop scalable processes that support growthacross verticals and market segments

Sales & Pipeline Operations

• Own pipeline management processes including pipeline/datahygieneandstage definitions

• Identifyand address pipeline gaps conversion bottlenecks and deal velocity issues

• Establish and enforce deal qualification standards to support successful implementations accelerate adoption and promote ongoing success withLCPtrackerby helping align customer needs product fit and solution scope prior to sale

• Evaluatechannel partnership attribution and partner performance

Marketing & Lead Management Alignment

• Define and enforce lead lifecycle stages (MQL SQL Opportunity Closed Won)

• Analyze campaign performance and attribution to improve ROI and pipeline contribution

• Analyzeand report on lead performance by vertical and market segment

Customer Lifecycle & Expansion

• Partner with Customer Success and Account Management tooptimizerenewal and expansion processes

• Track and improve metrics such as retention churn LTV and expansion revenue

• Implement lifecycle programs to increase product adoption and upsell opportunities

Systems & Data Management

• Ensure data integrity across systems including accountlead/contact and opportunity data

• Build dashboards and reporting to provide real-time visibility into funnel performance

Analytics & Reporting

• Deliver executive reporting on pipeline bookings ARR CAC and funnel conversion metrics

• Identifytrends andprovideactionable insights to improve GTM efficiency

• Support board-level and investor reporting as needed

Process Optimization & Enablement

• Design and document scalable SOPs for sales marketing and CS processes

• Lead orassistwith playbook creation to support GTM efficiency and growth across Sales Marketing and Customer Success

Other Duties: Pleasenotethis job description is not designed to cover orcontaina comprehensivelistingof activities duties or responsibilities that arerequired ofthe employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Core Competencies

• Data-driven decision making

• Cross-functional leadership and Influence

• Process design and systems thinking

• Attention to detail and auditing

• Process optimization

• Ability to translate strategy into execution

Work Environment

This position performs its duties from theNew Braunfels TX office. The roleoperatesin a professional officeenvironment and routinely uses standard office equipment such as computers phones mobile devices andrelated technology.

Physical Requirements

While performing the functions of this job the employeeis regularly required tosit;frequentlyrequiredto talk and hear use hands and fingers to typescrolland use computer equipment. The employeeis required tohave close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer and multiple screens; extensive reading; visual inspection of text/data in both print and electronic forms.

Position Type and Expected Hours of Work

This is afull-time exemptposition. Days and hours worked are dependent on business needs and workload. General availability during regular business hours Monday through Friday is on the candidateand /or position a hybrid work arrangement may be considered; howevera minimum of three (3) or more days per week in the office isrequiredto support executive collaboration leadership presence and cross-functional engagement. Some flexibility is allowed. Occasional evening and weekend work may berequiredas job duties demand.

Travel

There is no major travel requirement for this position. However infrequent travel may be necessary to visit remote office(s) attend conferences/industry events etc. Attendance at our corporate Staff Retreat isrequired. This event is a 2-3-day at our annual User Conference as assigned.

Salary Range

The salary range is$90000.00 - $115000.00annually. Pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. The total compensation package forthisposition may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Benefits

Along with competitive pay as a full-timeLCPtrackeremployee you are eligible for the following benefits:

• Paid Time Off

• 10 Paid Holidays

• Phantom Stock

• 401k Plan with up to 4% company match

• Medical Benefits (Health Vision and Dental)

• Life Insurance (company paid)

• Long-Term Disability and Short-Term Disability (company paid)

• Employee discounts andperksprogram

LCPtrackerparticipates in the E-Verify Program. E-Verify is an internet-based systemoperatedby the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individuals employment eligibility to work in the United States. View the attached notices available in English and Spanish forimportant informationregardingthe E-Verify program. E-Verify Notice (PDF); Right to Work Notice (PDF)

LCPtracker Inc. is an equal opportunity employer of all qualified individuals including minorities women veterans and individuals with disabilities and regardless of sexual orientation or gender Inc. willconsider foremployment qualified applicants with criminal histories in a manner consistent with all federal state and local ordinances.

LCPtracker is committed to the full inclusion of all qualified keeping with our commitment LCPtracker will take steps toassurethat people with disabilities areprovidedreasonableaccommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact the LCPtracker Human Resources Department at

Education and Experience

• Bachelors degree in Business Analytics Finance Marketing or a related field (or equivalent experience)

• 5 years of experience in Revenue Operations Sales Operations Marketing Operations or a related analytical role

• Strong understanding of SaaS metrics (ARR LTC/CAC churn NRRetc.)

• Salesforce experience as a business user (required) including reports and dashboards

• Strong Excel or Google Sheets skills (formulas pivot tables data analysis)

• Experience supporting CRM data integrity and reporting processes