Retail Supervisor

Woodward Tahoe (Boreal and Soda Springs) located in the beautiful Sierra Nevada mountain range is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place youd like to work progress and play wed love to hear from you!

As a Retail Services Supervisor at Boreal Mountain Resort youll play an important role in leading the Retail Services team and ensuring an exceptional guest experience. Youll help bring Boreals culture of service and mountain recreation to life by ensuring the Retail operation is organized staffed and operating efficiently seven days a week.

This role is responsible for the daily oversight of Retail Services including team leadership staff scheduling inventory management product creation sales guest service and operational processes. This is a Full Time Seasonal position with awesome perks and benefits.

Perks:

• Hourly pay starting at $20/hr
• Health insurance options for ALL employees
• Free season pass to Boreal Soda Springs and all POWDR resorts
• Discounts on food retail and gear
• Discounts for friends and family
• Career advancement opportunities across the Woodward and POWDR network
• Work in a fun fast-paced mountain resort environment

Responsibilities:

• Lead and oversee daily Retail Services operations
• Lead by example with honesty integrity and a strong commitment to guest service
• Hire train develop schedule and oversee Retail Services team members
• Manage retail inventory including receiving inventory and maintaining an organized stock room
• Follow and/or create company SOPs for retail item creation and operational processes
• Assist with retail orders and oversee timely product creation
• Oversee Guest Service operations for Retail Services
• Develop and implement safety training for the Retail Services Department
• Plan and organize the promotion of products and services in alignment with the annual marketing plan
• Contribute to product strategy through pricing sales process improvement and performance tracking
• Drive revenue growth and service improvements through innovative and analytical approaches
• Assist with guest and market research programs
• Develop and implement visions for long-term revenue growth and service improvements
• Maintain regular communication with HR and Senior Management regarding employee coaching discipline performance planning and development

What Were Looking For:

• Previous supervisory or leadership experience preferably within a retail resort or action sports environment
• 13 years of supervisory experience
• Experience related to action sports industries
• Strong commitment to team member training development and coaching
• Strong understanding of sales pricing inventory management and performance tracking
• Excellent communication and interpersonal skills

You make us Woodward. We are a welcoming community that celebrates individual stories backgrounds experiences and identities where we all have different in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness creativity and different points of view. Even if you dont think you meet all the qualifications listed for a job wed love to hear from you.

If you need assistance with your application please reach out to