Retail Security Account Representative

AtSensormatic Solutions a division of Johnson Controls we bring together diverse data and insights with our intelligent operating platform to drive improved shopper experiences and retail outcomes. Our innovative solutions (Loss Prevention ShopperTrak and Inventory Intelligence) enhance customer experiences and enable retailers to build seamless streamlined shopping environments.

Want to learn more about Sensormatic Solutions Visit: we offer

• Competitive salary
• Paidvacation/holidays/sicktime - 15 days of vacation first year
• Comprehensive benefits package including 401K medical dental and vision care - Available day one
• Extensive product and on the job/cross training opportunitieswith outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out:A Day in a Life at Johnson Controls Sales Roles

What you will do

As a Junior Retail Security Representative you will focus on active local prospecting and acquiring new SMB retail accounts. You will manage everyday customer service needs conduct store visits demonstrate product value to local business owners and handle basic contract renewals to drive growth across your assigned territory.

Key Responsibilities

• Prospect and hunt for new small and medium retail accounts through cold outreach local networking and field visits.
• Manage a diverse portfolio of Small Medium and mid-market retail accounts helping store Directors select appropriate security tags sensors and basic surveillance setups.
• Build direct working relationships with store managers local franchise owners and store operations staff.
• Conduct site walkthroughs to identify inventory loss risks and recommend entry-level Sensormatic solutions.
• Prepare basic sales quotes present solution options and close standard commercial agreements for local accounts.
• Track outbound outreach and manage leads through sales pipeline tools from initial contact through installation setup.
• Assist local clients with order tracking initial product setup and day-to-day service inquiries.
• Coordinate with local technicians and field operations teams to schedule equipment deliveries and installations.
• Maintain weekly call targets field visit logs and activity reports within the sales CRM.
• Monitor local competitor activity and identify new retail openings in your assigned territory.

How You Will Do It

• Maintain a high level of outbound activity including cold calls email campaigns and in-person visits to retail stores.
• Act as a responsive reliable point of contact for store owners and managers.
• Work independently to manage daily outreach schedules and field visits efficiently.
• Partner with senior sales reps and technical support to learn advanced products and close larger opportunities.

What we look for

• BS/BA degree or a related discipline or an equivalent combination of education and experience. Recent college graduates are strongly encouraged to apply.
• Experience or background in sales retail operations strategic account management or customer service within the retail sector. Direct sales experience is preferred but not required for candidates with strong transferable skills.
• Demonstrated track record of meeting or exceeding sales and performance goals.
• Comfort or experience with outbound lead generation cold calling or door-to-door sales visits.
• Familiarity with basic sales tools (CRM lead lists) or willingness to learn quickly.
• Strong verbal communication skills for presenting product benefits directly to business owners.
• Strong transferable skills including exceptional interpersonal communication customer service research presentation-building and problem-solving abilities.
• 12 years of experience in sales account management customer support or a related role (internships considered).

Preferred

• Experience selling security loss prevention or related technology solutions within the retail vertical.
• Prior experience in retail field sales or local B2B service outreach.

HIRING SALARY RANGE: $72000 - $108000(Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project quarterly and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technology assisted tools including artificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.