Retail Assistant
Houston, MS - USA
Job Summary
We are seeking a Retail Assistant to provide day-to-day support for retail programs product initiatives and customer-focused brand activities. This position assists with preparing retail materials organizing product displays supporting customers and helping the team maintain a professional and well-organized environment during scheduled programs.
The Retail Assistant will work alongside team members to ensure products information supplies and presentation areas are prepared and available while providing helpful assistance to customers throughout each activity.
- Assist with the preparation of retail programs and scheduled customer activities
- Organize products samples displays signage and informational materials
- Help prepare customer-facing areas prior to scheduled programs
- Welcome customers and provide general assistance
- Answer basic questions regarding featured products services and current offerings
- Direct more detailed customer questions to the appropriate team member when necessary
- Help customers locate information and understand available product options
- Maintain familiarity with products and services associated with assigned programs
- Support product demonstrations and informational activities
- Monitor displays and presentation areas throughout scheduled activities
- Replenish products materials samples and supplies as needed
- Keep product displays and customer areas organized and properly presented
- Assist with inventory counts and track the availability of program materials
- Prepare materials and supplies for upcoming retail activities
- Distribute approved informational and promotional materials
- Gather general customer comments and questions for internal review
- Assist team members with customer flow and program organization
- Follow established presentation and brand guidelines
- Assist with setup breakdown and organization of retail materials
- Support product launches seasonal programs retail events and other scheduled brand initiatives
- Complete additional retail support assignments based on program needs
Required Skills:
High school diploma or equivalent required Associates degree or coursework in Business Marketing Communications Retail Management or a related field preferred 6 months to 1 year of experience in retail customer service hospitality events merchandising brand programs or another customer-facing environment preferred Strong verbal communication and interpersonal skills Friendly professional and approachable demeanor Comfortable communicating directly with customers Ability to learn and accurately explain product and service information Strong listening and customer assistance skills Good organization and attention to detail Ability to maintain professional product and display presentation Dependable and punctual Comfortable working in active customer-facing environments Ability to adapt to different products programs and scheduled activities Ability to work independently and as part of a team Availability for scheduled retail programs including occasional evenings or weekends when required