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Restoration & Construction General Manager
Job Location:
Job Location:
Houston, MS - USA
Yearly Salary:
USD 90000 - 150000
Yearly Salary:
Posted:
5 September 2026 (9 hours ago)
Posted:
Application Deadline:
3 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Health insurance
- Paid time off
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
General Manager SERVPRO Team Shaw
SERVPRO Team Shaw is one of the largest SERVPRO franchise organizations in the country having grown from one location in 2020 to 33 locations today across three major markets. We have assisted over 5000 customers with water and fire emergencies nationwide. We are a full turnkey provider for our customers doing everything from water and fire emergency services moving and storage of contents and textile cleaning all the way to reconstruction. We were recently ranked the #69 fastest-growing private restoration/construction company in the country and growth opportunities continue to arise across commercial large loss fire damage restoration asbestos and mold removal and more.
POSITION SUMMARY
The General Manager owns the full performance of the market mitigation reconstruction and contents with complete profit and loss responsibility. This role runs the business end to end: revenue growth gross margin labor cost of goods sold (COGS) overhead production scheduling and performance management across Project Managers Construction Managers superintendents subcontractors and field crews.
The ideal candidate is a business leader first and an operator second someone who can read a P&L find the margin build the plan to fix it and lead a team to execute. You will balance quality speed and profitability while coaching and developing the next generation of restoration and construction talent.
If you have a sense of urgency and want to grow with a company that has seen 5x growth over the last two years look no further and apply today! Were seeking a strong communicator with excellent analytical skills sharp attention to detail and a track record of holding a team accountable to results. Our idea of the ultimate candidate is proactive experienced financially disciplined and truly enjoys developing people while driving operational excellence.
Key Responsibilities
Financial Ownership (P&L)
- Own the full P&L for the market revenue gross margin COGS overhead and net operating income and deliver against budget every month.
- Build and manage the annual operating budget and rolling forecasts; explain variances and drive corrective action plans.
- Monitor job costing labor and material spend subcontractor costs equipment utilization and margin performance by service line and by job.
- Manage working capital: accounts receivable collections WIP over/under billings and job close-out timelines.
- Approve purchases subcontractor agreements change orders and capital requests within authority levels.
- Analyze financial and production reports and present performance updates root-cause analysis and improvement plans to executive leadership.
Operations Mitigation & Construction
- Oversee all operations across water fire contents and reconstruction service lines ensuring jobs are executed safely efficiently and to SERVPRO and IICRC standards.
- Direct the construction/reconstruction division: estimating scoping permitting subcontractor management scheduling quality control punch list and warranty work.
- Build and manage the subcontractor base recruiting vetting insurance and licensing compliance pricing agreements and performance scorecards.
- Manage the handoff from mitigation to reconstruction to protect cycle time margin and the customer experience.
- Own labor across production and construction staffing levels crew assignments and workload distribution across Project Managers Construction Managers crew chiefs and technicians.
- Build and manage production and construction scheduling across all active jobs balancing crew availability subcontractor capacity equipment and customer timelines.
- Monitor job cycle time and work-in-progress (WIP) reports; identify and resolve bottlenecks on aging or at-risk jobs.
- Review and approve job files scope documentation and estimates (Xactimate/Xactanalysis) for accuracy completeness and margin.
- Oversee equipment vehicle and inventory needs across crews coordinating with Facilities and Fleet as needed.
- Ensure compliance with safety protocols OSHA standards building codes licensing requirements and SERVPRO job documentation systems (WorkCenter DryBook) across all crews and subcontractors.
Leadership & Growth
- Drive performance management by setting KPIs for Project Managers Construction Managers and crews conducting regular reviews and holding teams accountable to financial production quality and customer satisfaction targets.
- Lead training coaching and development including IICRC certification pathways construction skill development and career progression planning.
- Recruit interview onboard and retain leadership and production staff as the market grows.
- Partner with sales marketing and claims teams to align production and construction capacity with the sales pipeline and customer commitments; support business development with key accounts adjusters and commercial clients.
- Drive growth across specialty service lines including commercial large loss fire damage restoration asbestos/mold removal and reconstruction.
- Resolve escalated customer adjuster and subcontractor issues stepping in personally as needed to protect customer satisfaction and the companys reputation.
- Promote and enforce a strong safety culture across every job site.
Compensation & Schedule
- Competitive base salary with performance-based bonus tied to P&L results plus vehicle.
- Availability for overtime and on-call hours required during peak demand or emergency responses.
Qualifications & Requirements
- 57 years of experience in restoration construction or property services including at least 3 years in a senior management or general management role.
- Demonstrated ownership of a P&L or business unit budget with accountability for revenue and margin results.
- Experience overseeing both restoration/mitigation and construction or reconstruction operations.
- Strong leadership skills with experience managing and developing managers not just individual contributors.
- Working knowledge of production scheduling job costing estimating and subcontractor management.
- Strong financial acumen able to read and act on a P&L WIP report and job cost report.
- Valid drivers license with a clean driving record.
- Proficiency with job-tracking/production software and Microsoft Office/Excel.
- Ability to travel across assigned market locations as needed.
- Availability for on-call rotation evenings weekends or overtime as needed during peak demand or emergency response.
Preferred
- IICRC certification(s) in Water Damage Restoration Fire/Smoke Restoration or related areas.
- Experience with SERVPRO job documentation systems (WorkCenter DryBook Xactimate/Xactanalysis).
- Experience with commercial large loss fire mold/asbestos or reconstruction service lines.
- General contractors license or experience operating under one.
- Multi-location or multi-market management experience.
- Bachelors degree in construction management business or a related field.
- Bilingual (English/Spanish) a plus.
Physical Requirements
- Ability to lift carry and move up to 50 lbs. as needed for job site visits and inspections.
- Ability to travel to multiple job sites and locations regularly.
- Comfortable working in active construction and restoration environments indoors and outdoors.
Benefits
- Medical Dental Vision
- Paid Time Off
- Sick Paid Time Off
- Matching 401(k)
- Competitive compensation
- Personal development opportunities
SERVPRO Team Shaw is an Equal Opportunity Employer. We do not discriminate on the basis of race color religion sex (including pregnancy sexual orientation or gender identity) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law. This is a full-time at-will position. Employment may be terminated by either party at any time with or without cause or notice. This posting does not constitute a contract of employment or a guarantee of continued employment. All offers of employment are contingent upon the successful completion of a background check subject to applicable law and verification of eligibility to work in the United States as required by federal law (Form I-9). All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Industries LLC the Franchisor in any manner whatsoever.
Compensation: $90000.00 - $150000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Director
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
