Residential Program Manager

Residential Program Manager

About the Role

Were seeking a Residential Program Manager who leads with compassion communicates with confidence and ensures high-quality person-centered care.

In this role youll oversee host home placements family caregivers and supported apartment servicessupporting adults with intellectual and developmental disabilities in safe respectful and compliant environments.

This is a leadership position for someone who thrives in a fast-paced people-centered environment and can balance relationship-building with accountability and compliance.

To be considered for this role you must complete the Culture Index Survey(link here). This is not a test - there are no right or wrong answers. It helps us build well-balanced teams and match people with roles where they can thrive.

What Youll Do

• Oversee residential services and ensure compliance with all state and federal regulations (HCPF CDPHE etc.)
• Oversee daily operations of an 11-bed Assisted Living Facility
• Supervise coach and support residential team members setting a positive and accountable team culture
• Serve as a key point of contact for families providers case managers and external partners
• Conduct unannounced home visits to ensure health safety and quality standards are met
• Maintain accurate documentation and prepare reports for audits court hearings and reviews
• Support and retain residential providers through mentorship training and ongoing communication
• Respond to emergencies and provide direct support as needed to ensure continuity of care
• Collaborate with interdisciplinary teams to support person-centered plans and client outcomes
• Ensure services are delivered in alignment with individual needs rights and safety standards
• Hire train and manage team members within the program

What You Bring

• Bachelors degree preferred (or equivalent experience)
• At least 2 years of experience in human services case management or a related field
• Experience supporting individuals with intellectual and developmental disabilities preferred
• Strong leadership communication and problem-solving skills
• Ability to manage multiple priorities and respond effectively in crisis situations
• Valid drivers license and reliable transportation
• Willingness to obtain and maintain required certifications (CPR First Aid Medication Administration etc.)

What Sets You Apart

• You lead with empathy while holding clear boundaries
• You stay calm under pressure and make thoughtful informed decisions
• Youre highly organized and detail-oriented with documentation and compliance
• Youre passionate about supporting individuals in living meaningful independent lives

Why Join Us

• Meaningful work that directly impacts peoples lives
• Supportive team-oriented culture
• Opportunities for growth and leadership development
• A role where your voice and leadership truly matter

Health & Financial Benefits:

• Flexible Paid Time Off
• Medical Insurance including Dental and Vision
• Postpartum Wellness Package
• Hospital Indemnity Benefit
• Flexible Spending & Dependent Care Accounts
• Monthly Employer Contribution to Dependent Care Accounts
• Accident & Short Term Disability Insurance
• 100% Employer Paid Life & Voluntary Term Life Insurance
• Pet Insurance
• Mileage Reimbursement
• Cell Phone Reimbursement
• Discounted Cell Phone Plans
• 401k With Up to 4% Match

Wellbeing Benefits - Only at Sample Supports:

• Employee Assistance Program with Free Mental Health Legal and Financial Resources
• Monthly Wellness Seminars
• Paid Professional Development & Certification Opportunities
• Free Clinical Supervision for Qualified Degrees
• Annual Anniversary Gifts & Celebrations
• Bonus Opportunities for All Positions
• Dream Project - See Our Dreams Here!
• 5 & 10 Year Anniversary Trips - See the Trips Here!
• Virtual Sleep Training & Night Nanny Services for Eligible Parents
• Tenured Discount Codes with Happy Vacation Homes
• Weekly Meal Services for Eligible New Parents
• Supplemental Parental Leave Pay for Qualified Employees

Required Experience:

IC