RESIDENT SERVICES COORDINATOR Centennial Place (61872)

ABODE COMMUNITIES is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 80 multifamily residential communities serving some 10500 low-income people throughout California. The organization with a 98% portfolio-wide occupancy rate offers a full range of professional services to ensure our residential portfolios and housing portfolios of similar community development organizations remain physically solvent and in compliance with regulatory requirements.

We are looking for aRESIDENT SERVICES COORDINATOR (RSC)who under the supervision of the SVP of Resident Services and/or the Resident Services Program Supervisor will coordinate and oversee community development activities under the Beyond Homes key initiatives: Adult Capacity Building Housing Retention Healthy Living Green Living Community Engagement and light case management services toresidentsas needed at affordable housing developments located in Los Angeles County. The Beyond Homes Resident Services program serves various populations including Seniors TAY Families Survivors of Domestic Violence Formerly Homeless and individuals with disabilities.

The RSC will ensure ongoing access to resources for residents intervene when individuals are at risk of losing their housing and provide avenues to social service agencies. The RSC works to engage residents with each otherand their greater communities promoting wellness and reducing isolation with the goal to increase stability independence and to promote aging in place for senior citizens. At family sites the RSC is responsible for oversight of youth programs including out-of-school time programs that focus on social and emotional learning (SEL). The RSC is responsible for tracking programs and referrals through daily attendance referral notes case notes and ResidentConnect senior sites the RSC is responsible for oversight of programs designed to reduce isolation and focus on aging in place. Any RSC working with special needs residents or formerly homeless population is required to work in collaboration with service providers to ensure best practices in permanent supportive housing are offered. Specialized training will be provided.

KEY FUNCTIONS AND RESPONSIBILITIES

• This position will be working primarily in light case management andin service coordination withAbodes local Partners and working with our on-site Beyond Homes services program.

• Working with People:Demonstrates an interest in and understanding of others adapts to the team and builds team spirit recognizes and rewards the contribution of others listens consults others and communicates proactively supports and cares for others and develops and openly communicates self-insight.

• Presenting andCommunicating Information:Speaks clearly and fluentlyexpressingopinions information and key points of an argument developspresentations and undertakes public speaking with skill confidence and quickly responds to audience reactions and feedback.

• Planning andOrganizing:Sets clearly defined objectives plans activities and projects in advance and takes account of changing circumstances manages time effectively and identifies and organizes resources needed to accomplish tasks and monitors performance against deadlines and milestones.

• Adapting andResponding to Change: Adapts to changing circumstances accepts new ideas and change initiatives adapts interpersonal style to suit different people or situations shows respect and sensitivity towards differences deals with ambiguity and making positive use of the opportunities it presents.

• Analyzing: Analyzes numerical data verbal data and all other sources of information breaks information into component parts patterns and relationships probes for further information or greater understanding of a problem makes rational judgements from the available information and analysis produces workable solutions to a range of problems and demonstrates an understanding of how one issue may be a part of a much larger system.

KEY POSITION REQUIREMENTS AND QUALIFIERS

• Associates degree or equivalentanda minimum two (2) years related experience in social work human services case management and/or related fieldrequired.
• Strong ability to initiate and maintain effective cooperative-working relationships with community-based organizations public and private organizationsrequired.
• Strong ability to organize and oversee meetings activities and events and have an ability to effectively network in the communityrequired.
• Strong verbal and written communication mathematical concept skillsrequired.
• Bilingual fluency in English and Spanisha plus.
• Exceptional public speaking abilities and facilitation skillsrequired.
• Availability to work some evenings and Saturdaysrequired.
• Intermediate computer skills with programs such as Excel Microsoft Word E-mail and the Internetrequired.
• Ability to travel within Abode Communities service arearequired.

The Resident Services Coordinator is a PART-TIME (20 hours per week with a projected status change to full-time in January 2027) non-exempt position with an hourly salary range of $21.00-$26.00. Salary placement will commensurate upon position will include eligibility for Sick Leave benefits.

Abode Communities is an equal opportunity employer and all applicantinformation will be kept confidential according to EEO guidelines.

ABODE COMMUNITIES embraces diversity as a core value.

We define diversity as fostering an organizational culture of inclusion where different experiences and perspectives of those we serve and those with whom we work are respected and valued. Abode Communities fosters a work environment that is free of discrimination and harassment whether based on race national origin gender gender expression religion ethnic background age disability marital status sexual orientation or any other criterion prohibited by applicable federal state or local laws. We seek to recruit develop and retain talented people from diverse candidate pools.

Applications from traditionally underrepresented communities are encouraged.

Abode Communities is anEqual Opportunity Employer and considers qualified candidates in accordance with state and federal laws including those with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.