Resident Network Engineer – Juniper Networks

Location: Charlotte NC On-site
Job Type: Full-Time

* Must be based and legally authorized to work in the United States*

Our client is seeking a highly technical customer-facing Resident Network Engineer to provide post-sales technical support for large-scale Juniper Networks environments.

This role will work closely with network engineering architecture and operations teams to maintain high availability troubleshoot complex network issues support major network initiatives and provide technical guidance across production and pre-production environments.

The ideal candidate has deep hands-on experience with Juniper platforms service provider/MSO networks JUNOS MPLS BGP OSPF and network automation using Python/PyEZ.

• Provide day-to-day operational support for production and pre-production network environments.
• Troubleshoot complex hardware software routing switching and service-provider network issues.
• Manage and drive Juniper JTAC cases through resolution including root cause analysis and corrective actions.
• Support critical incidents outages escalations maintenance windows migrations and major network changes.
• Work with engineering and operations teams to understand current network architecture operational processes and future requirements.
• Provide guidance on network design capacity planning technology adoption and network modernization.
• Assess network health and stability and develop diagnostic and fault-isolation procedures.
• Review and develop SOPs and MOPs to identify potential operational or network risks.
• Lead technical and operational workshops and communicate complex technical issues to engineering operations and leadership teams.
• Train engineering and operations teams on Juniper configuration monitoring troubleshooting and day-to-day platform operations.
• Perform lab testing certification and integration of new hardware and major software releases before production deployment.
• Develop and maintain automation tools using Python and Juniper PyEZ to improve network validation health monitoring troubleshooting and provisioning.
• Assist with adoption and integration of network automation into existing operational workflows.
• Maintain technical documentation and contribute to internal tooling and automation initiatives.
• Collaborate with other Resident Engineers to share best practices and reduce operational risk.

• 5 years of hands-on experience designing deploying and supporting large-scale service provider or MSO networks.
• Experience supporting major network transformations upgrades expansions and migrations.
• Strong hands-on experience with JUNOS CLI.
• Extensive experience with Juniper MX QFX EX ACX and PTX platforms.
• Strong understanding of service provider networking including:
  • TCP/IP and MPLS
  • OSPF IS-IS and BGP
  • MPLS-TE RSVP and LDP
  • IPv4 and IPv6
  • BGP routing policy and peering
  • L3VPN VPLS and MVPN
  • Ethernet switching and 802.1Q
  • QoS / Class of Service
• Hands-on scripting experience with Python and Juniper PyEZ.
• Ability to develop automation solutions that integrate with existing network operations.
• Strong troubleshooting and analytical skills particularly during high-pressure outages and escalations.
• Excellent written and verbal communication skills.
• Ability to explain complex technical concepts to engineering operations and executive audiences.
• Strong customer-facing skills with a collaborative and consultative approach.
• Ability to translate business and technical requirements into practical scalable network solutions.

Industry certifications are highly valued including:

• JNCIS
• JNCIP
• JNCIE
• CCNP
• CCIE