Research & Instructional Team Manager

Research & Instructional Team Manager Onsite

No Visa Sponsorship is available for this position.

This position is 100% on-site and located on the Cornell University Campus in Ithaca New York.

The Opportunity

The TBE IT Research & Instructional (RIS) Manager leads a cross-campus team of system administrators who support instructional systems research computing and Artificial Intelligence/Machine Learning initiatives across Cornell Bowers Cornell Duffield Engineering and Cornell Tech. Working in close partnership with the Senior IT Director of TBE IT this role owns the roadmap capacity planning and operations for research and teaching compute platformsincluding the Unicorn clusterwhile setting standards and priorities that align technical investments with faculty and instructional needs across three schools in two geographic locations.

The RIS team is part of the Cornell Bowers Duffield and Tech IT Service Group (TBE IT) which provides comprehensive IT supportincluding end-user support instructional technology research computing networking applications and reporting cybersecurity guidance and AV servicesto a community of nearly 10000 faculty staff and students in close collaboration with the broader Cornell IT community.

While position responsibilities vary every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative collaborative open and welcoming; showing respect compassion and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications:

• Bachelors Degree 5 years to 7 years or equivalent combination of education and experience installing configuring and maintaining workstations and servers (Linux Windows Environment) in a large multi-vendor environment.
• Experience with High-Performance Computing clusters utilizing advanced Graphic Processor Units (GPUs) and CPU computing.
• Artificial Intelligence infrastructure experience.
• Computer networks network services and distributed computing particularly with TCP/IP Ethernet.
• Demonstrated ability to independently organize develop and implement major projects atthe level of the college-wide integrated service environment.
• Highly developed planning and organizational skills are essential.
• The ability to work with and provide solutions for graduate level researchers in the college is essential.

Preferred Qualifications:

• Bachelors degree in computer science Information Technology Engineering or related field or equivalent combination of education and experience.
• 15 years of experience managing or leading technical teams preferably in a higher education research or HPC environment.
• Demonstrated experience with Linux system administration at scale including cluster computing environments.
• Experience supporting HPC or GPU-based computing infrastructure Familiarity with AI/ML workflows and the infrastructure needs of AI/ML and scientific computing research.
• Experience with capacity planning lifecycle and fleet management of large cluster/desktop/VDI environments automated tools and roadmap development for research computing platforms.
• Strong understanding of LDAP/AD authentication systems and account provisioning in complex multi-platform environments.
• Experience setting and managing SLAs technical standards and IT governance policies.
• Excellent communication skills with experience translating technical needs into faculty- and researcher-facing solutions.
• Experience with budgeting vendor management and technology procurement for research infrastructure.
• Familiarity with change management practices and ITIL or similar service management frameworks.
• Experience in higher education IT environments particularly supporting engineering scientific or research computing needs.
• Project management experience including managing complex multi-stakeholder technical initiatives.

Application Information:

• A resume is required for further consideration for this position. A cover letter expressing alignment with Cornells mission and this role is strongly encouraged. When applying through our system please remember to attach your application materials (Cover Letter and Resume) in PDF format.
• No Visa Sponsorship of any kind is available for this position.
• Relocation assistance may be available for this position.

Rewards and Benefits

• This position is 100% on-premises and located on the Cornell University Campus in Ithaca New York.
• Cornell receives national recognition as an award-winning workplace for our health wellbeing and sustainability. Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.
• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell

• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell.

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