Repair Technician

JOB DESCRIPTION

At ROMTech we are transforming recovery through innovative technology data-driven care and exceptional service. We are committed to improving outcomes by delivering high-quality solutions that support patients providers investors and business partners while fostering a culture of collaboration accountability and continuous improvement.

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology infrastructure and first mover position to enter cardiology followed by other adjacent markets. Having created this new lane we have a unique opportunity to serve as the global leader in the business technology and science of recovery and to bring life-changing help to many millions of people.

Position Title: Repair Technician
Department: Manufacturing
Reports To: Manufacturing Manager
Location / Work Environment: Onsite Manufacturing Environment
Worker Classification: W-2 Employee
FLSA Status: Non-Exempt
Job Level: Standard

The Repair Technician is responsible for inspecting troubleshooting repairing testing upgrading and documenting ROMTech medical devices to ensure products meet quality safety and performance standards. This role supports manufacturing service and operational objectives by performing device diagnostics and repairs maintaining inventory accuracy documenting device history records supporting quality control activities and ensuring compliance with applicable company FDA OSHA and other regulatory requirements. The Repair Technician contributes to product reliability customer satisfaction and continuous improvement through effective technical expertise documentation practices and collaboration across departments.

• Perform quality inspections and functional testing of devices utilizing company systems software applications and established quality procedures.
• Diagnose troubleshoot repair and validate complex electromechanical medical devices within established specifications and procedures.
• Document repairs inspections testing results and device history records using ERP and other company systems.
• Ensure repaired and upgraded devices meet quality safety and operational requirements prior to release.
• Perform device upgrades modifications and retrofits as directed.
• Maintain accurate inventory records of finished goods replacement components defective parts and repair materials.
• Analyze repair trends and provide repair activity and trending reports to management.
• Communicate Return Material Authorization (RMA) activity and repair status updates as required.
• Maintain compliance with applicable FDA OSHA company quality system and operational requirements.
• Build assemble disassemble and reassemble devices and components as required.
• Support continuous improvement initiatives related to device reliability repair efficiency quality and inventory control.
• Maintain technical knowledge of current products device updates and repair procedures.
• Ensure repair storage and work areas are maintained in a clean organized and safe condition.
• Assist in maintaining company vehicles used for business operations if applicable.

• Support inventory audits and cycle count activities.
• Assist with receiving shipping packaging and logistics functions as needed.
• Participate in training safety meetings team meetings and quality improvement activities.
• Assist with special projects and operational initiatives as assigned.
• Performs other related duties as assigned to support operational and business needs.

JOB QUALIFICATIONS

• Ability to diagnose repair and maintain complex electromechanical equipment.
• Proficiency using hand tools measuring devices and repair equipment.
• Computer proficiency including Microsoft Office applications and business software systems.
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask prioritize work and manage time effectively.
• Ability to maintain confidentiality of sensitive business information.
• Ability to interpret technical documentation procedures and work instructions.
• Ability to work independently and collaboratively in a manufacturing environment.
• Professional demeanor and commitment to quality and safety.

• Experience repairing installing and maintaining medical devices.
• Experience in logistics warehouse inventory distribution or manufacturing operations.
• Knowledge of FDA-regulated environments and quality systems.
• Familiarity with ERP systems and inventory management platforms.
• Experience with FDA regulations applicable to durable medical equipment (DME).

• Experience troubleshooting repairing or maintaining complex electromechanical equipment or devices.
• Experience documenting repair activities and maintaining accurate records.
• Experience operating in a production manufacturing service or technical repair environment.

• Experience repairing products consisting of numerous mechanical and electrical components.
• Prior experience in the medical device healthcare technology or regulated manufacturing industry.
• Experience supporting inventory control logistics warehouse or distribution functions.

• High School Diploma

• Associate degree in Electronics Biomedical Equipment Technology Engineering Technology Manufacturing Technology or related field.
• Bachelors degree is a plus

• OSHA safety-related certifications.
• Technical certifications related to electronics biomedical equipment manufacturing or repair disciplines.

The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the essential functions of the role and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

• Regularly required to stand walk bend stoop reach kneel and move throughout manufacturing inventory storage and repair areas.
• Frequently required to use hands and fingers to assemble disassemble inspect repair and test equipment and components.
• Ability to lift carry push and pull equipment materials and components consistent with manufacturing and repair activities.
• Ability to safely operate hand tools testing equipment carts and other manufacturing-related equipment.
• Specific vision abilities include close vision color vision depth perception and the ability to adjust focus when performing detailed inspection and repair work.
• May be exposed to manufacturing equipment moving mechanical parts packaging materials and moderate industrial noise levels.
• Must be able to safely work in accordance with established safety procedures and use appropriate personal protective equipment when required.
• Regular predictable attendance is required.
• Must be able to communicate clearly and professionally in verbal and written formats.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing