Repair Services Associate, Support I
Buffalo Grove, IL - USA
Job Summary
Overview:
At Zebra we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring we develop smart solutions that anticipate our customers and partners needs and solve their challenges.
Being part of Zebra Nation means you are seen heard valued and respected. Drawing from our unique perspectives we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations their employees and those they serve.
Youll have opportunities to learn and lead in a forward-thinking environment defining your path to a fulfilling career while channeling your skills toward causes you care aboutlocally and globally.
Come make an impact every day at Zebra.
What Were Looking For:
Performs basic tasks associated with servicing customer products including diagnosing repairing and maintaining products while ensuring customer satisfaction through high-quality service.Essential Duties/Responsibilities
- Assist in troubleshooting repairing and testing products to restore functionality and ensure quality
- Inspect products for defects perform post-repair functionality tests and maintain equipment and tools
- Document repair processes findings and parts used ensuring accurate and organized records
- Communicate repair updates and timelines while handling products with care to maintain customer satisfaction
- Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment
- Follow safety protocols and promptly report any safety concerns or equipment issues
- Contribute to maintaining quality and consistency by adhering to repair procedures and standards
Minimum Requirements:
- Basic math and reading/writing skills are needed
- Personal Communicating with others to exchange information
- Able to work 5 days in office as scheduled.
- Protective Equipment (PPE) Required (safety glasses gloves etc.)
Preferred Requirements:
- High School Diploma or GED
- Attention to Detail: Ability to identify small issues and ensure repairs are completed accurately
- Basic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issues
- Knowledge of computers and test equipment
- Manual Dexterity: Comfortable working with tools and small parts to perform repairs
- Prior use of various hand tools
- Ability to stand and sit on production line throughout the shift
- Works well with others
- Able to work in noisy environments
Key Skills and Competencies
- Eagerness to Learn: Open to receiving training and feedback to improve skills and knowledge.
- Time Management: Ability to prioritize tasks and meet deadlines efficiently.
- Teamwork and Collaboration: Willingness to contribute to a positive team environment.
Physical Activity
- Remaining in a stationary position often standing or sitting for prolonged periods of time.
- Stooping kneeling bending crouching reaching pushing or pulling.
- Moving about to accomplish tasks or moving from one worksite to another.
- Adjusting or moving objects up to 40 pounds in all directions.
- Repeating motions that may include the wrists hands or fingers.
- Operating machinery or power tools.
- Assessing the accuracy neatness and thoroughness of the work assigned.
Day Shift: Monday - Friday 6:45AM - 3:15PM
Wage: $17.50
Equal Opportunity Employer:
Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position please contact us at
Know Your Rights:
will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation at .
Incentive Compensation:
In addition to base pay Zebra offers this role the opportunity to earn a performance-based annual cash incentive at a target equal to 3% of base pay in accordance with the terms of the applicable incentive plan.Zebra Total Rewards:
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive including healthcare wellness inclusion networks and continued learning and development offerings. We offer community service days in addition to the traditional insurances compensation parental leave employee assistance program and paid time off offerings depending on the country where you work.
Salary offered will vary depending on your location job-related skills knowledge and experience.
Additionally all Zebra roles are eligible for cash incentive programs. For example sales roles have additional opportunity to earn substantial variable compensation tied to quota most other roles the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Benefits:
We understand the importance of work-life balance and wellbeing which is why we offer flexibility for our teams including: hybrid work adaptable hours Summer Flex Fridays Focus Fridays and an annual companywide well-being day to promote revitalization and success.
Job Posting Statement:
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers please be aware our recruiters will always connect with you via @ email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement:
Zebra Technologies leverages AI technology to evaluate job applications using objective job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However every decision regarding interviews and hiring is made by our dedicated team because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data see our Zebra Privacy Policy.
Required Experience:
IC