Renewal Specialist

Job Type: Full-Time (Exempt)

Salary Range: $ with performance bonus

Job Overview:

QuaverEd is a rapidly growing innovative education technology company founded in 2009. Our mission is enriching the lives of children by helping educators to engage students in general music social and emotional learning as well as health and physical education. We are headquartered in historic Music Row in Nashville Tennessee. Check out our website at .

We are seeking a motivated and self-starter to join our dynamic team as a Renewal Specialist. The ideal candidate will have at least 1 year of experience in account management customer service or sales. You will play a critical role in managing accounts in smaller districts including the private and parochial segment of the K-12 market at the guidance and discretion of the sales leadership team. This job will report to the Renewal Specialist Manager.

Job Duties:

• Manage multiple accounts while effectively using our CRM tools to track interactions and progress.
• Collaborate with internal teams to ensure cohesive strategies to engage customers
• Handle inbound and outbound calls emails and inquiries with strong communication skills to solve customer pain points through a consultative selling approach.
• Meet and exceed renewal targets through proactive outreach and follow-up strategies.
• Independently manage daily sales tasks with a focus on organization and attention to detail.
• Maintain detailed records of customer interactions and internal coordination to ensure seamless communication.

• Bachelors degree in Sales Marketing Education or a related field (or equivalent experience)
• Ideally 1 year of experience in account management customer service or sales
• Strong communication and interpersonal skills with the ability to build and maintain relationships with clients.
• Detail-oriented organized and able to manage multiple accounts simultaneously.
• Proficiency in CRM software (e.g. Salesforce HubSpot etc.).
• Ability to analyze data and provide insights into renewal trends and customer behavior.
• Problem-solving skills with a customer-centric approach.
• Negotiation skills and the ability to handle customer objections professionally.

To Apply: Email your cover letter and resume to We look forward to learning more about you and your qualifications!

This role is not a remote work position. All employees must live within commuting distance of Music Row in Nashville. We are currently requiring all team members to work at minimum 3 days a week in the office on the QuaverEd campus. This requirement is subject to change at the discretion of the team members Supervisor and company policies.

QuaverEd Inc. offers an excellent benefits package including 80 hours of vacation per year with an increase after 3 years 12 paid holidays 60 hours of sick leave subsidized health care up to $9000 per year a 401(k) program with no participation fees. QuaverEd also offers full employer paid basic life fertility health advocate teladoc identity theft and a collegial supporting atmosphere.

QuaverEd Inc. is an Equal Opportunity Employer and does not discriminate based on race color religion sex national origin disability age or genetic information.