Renewal Desk Data Analyst

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A Renewal Desk Data Analyst works with Sales Operations Deal Desk Renewal Specialists Order Management and Account Executives by retrieving organizing and analyzing renewal data then crafting into reality a system-derived proposal with the details requested. This is accomplished by working in our environment and Excel tools.

• Analyze and review renewal opportunities and account history gather product details quantity purchase price contract renewal price partner details/calculations and contract document review
• Work in a team environment to ensure the completion of assigned task(s) within specified deadlines for an assigned region and in support of a specified Geography(s)
• Test enhancements to Salesforce system in conjunction with Business Systems
• Organize meetings with internal resources to discuss findings
• Perform additional duties as required
  
  
  

Candidates must be based in the Detroit area. Candidates residing within 45 miles of Detroit will follow a hybrid work model and are expected to work from the Detroit office 23 days per week.

• At least 2 years of professional experience in data analysis renewals operations sales operations finance accounting order management or a related analytical role.
• Advanced proficiency in Microsoft Excel along with working knowledge of Word and PowerPoint.
• Experience using Salesforce or a comparable CRM system.
• Strong mathematical skills with an emphasis on accounting pricing or financial calculations.
• Proven ability to manage multiple priorities and perform effectively in a deadline-driven mission-critical environment.
• Strong organizational skills including detailed record-keeping independent follow-through and a high degree of accuracy.
• Excellent written and verbal communication skills.
• Demonstrated flexibility and effectiveness when working in a collaborative cross-functional team environment.
• Self-motivated results-oriented and able to work independently with appropriate guidance.
• Strong analytical and problem-solving skills including the ability to break down complex information validate results and develop creative solutions using first principles.
• Ability to learn new concepts software products and business processes quickly.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• Youll get to work at the forefront of innovation with Dynatrace Intelligencethe industrys first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand whats happening why it matters and what to do next automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

• The base salary range for this role is $63K - $75K. When determining your salary we consider your experience skills education and work location.
• Our total compensation package includes unlimited personal time off an employee stock purchase plan and a reward system.
• We also offer medical/dental benefits and a company-matched 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation company-sponsored premium benefits medical dental vacation/holidays company matching 401(k) Plan etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race sex color gender identity religion national origin ancestry citizenship physical abilities age sexual orientation creed disability status veteran status pregnancy genetic status or any other characteristic protected by law. If your disability makes it difficult for you to use this site please contact . Dynatrace participates in E-Verify participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position please upload your resume/CV.