Remote Sales & Ops Job Description
Dallas, IA - USA
Job Summary
This is a remote position.
Position: Inside Sales & Business Development Representative Location: Remote Job Type: Full-Time
About the Role We are seeking a highly organized and driven hybrid sales professional to manage our full sales lifecycle. This role bridges the gap between proactive prospecting (BDR) and pipeline management (Sales Ops). You will be responsible for hunting new business managing the deal cycle generating quotes and ensuring our CRM and internal systems are flawlessly updated.
Core Responsibilities
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Business Development (New Client Acquisition): Prospect identify and qualify new leads through outbound cold calling email campaigns and social selling.
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Full-Cycle Deal Management: Guide qualified prospects through the entire sales pipeline from initial discovery call to negotiation and final close.
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Sales Operations & Quoting: Generate accurate timely quotes and proposals for prospects and existing clients.
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Pipeline Hygiene: Maintain meticulous records of all sales activities deal stages and communications.
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System Administration: Act as the daily driver of our tech stack ensuring all account data contacts and deal statuses are current.
Required Skills & Technology Experience
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Zoho Proficiency: Hands-on experience navigating Zoho (or a similar major CRM) specifically building quotes updating deal stages and managing lead databases.
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Google Workspace: Strong familiarity with Google Drive Docs Sheets and Meet for daily operations client presentations and internal collaboration.
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Sales Acumen: Proven track record of managing end-to-end deal cycles not just setting appointments.
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Operational Detail: High attention to detail with the ability to manage complex pricing quotes and contract terms without errors.
Because this role blends hunting (BDR) with farming/organizing (Sales Ops) standard sales reps may struggle with the paperwork while ops specialists may struggle to cold call. Look for candidates with backgrounds in Account Management Full-Cycle Inside Sales or SMB Account Executive roles.
| Skill Area | Core Requirement |
|---|---|
| Outbound Prospecting | Comfortable finding and engaging net-new clients. |
| Sales Operations | Flawless quote generation and pipeline hygiene. |
| Deal Management | Ability to advance deals through specific stages. |
| Tech Stack | Familiarity with Zoho and Google Workspace. |
To keep a hybrid rep motivated across all their duties consider a multi-tiered compensation plan:
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Competitive Base Salary: Compensates for the heavy administrative and Sales Ops work (quotes CRM updates) which traditional commission-only reps hate doing.
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Commission on Closed Won Deals: Traditional percentage of the revenue or gross margin on deals they manage and close.
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BDR Bonuses: Flat bonuses for hitting meeting-booked quotas or activating net-new logos.
You can post this immediately on platforms like LinkedIn Indeed and specialized boards like RepVue or Sales Hacker to attract tech-savvy sales talent.
Required Skills:
Required Qualifications Previous experience in IT field services low-voltage installation telecommunications networking or a related technical field Valid drivers license Reliable transportation to travel to customer and job sites Own basic hand tools required for field service work Ability to pass a background check Ability to pass drug testing Basic understanding of computer networking and troubleshooting Familiarity with Ethernet and structured cabling Ability to work independently with limited supervision Strong troubleshooting and problem-solving skills Professional communication and customer-service skills Ability to lift and move equipment as required Comfortable working in different customer environments and job-site conditions Preferred Qualifications Experience with Cat5e/Cat6 cabling Experience terminating RJ45 connectors and keystone jacks Experience with network switches routers and wireless access points Experience with POS systems access control cameras or other low-voltage systems IT certifications such as CompTIA A Network or similar Previous field service or data center experience