Remote Destination Services Coordinator
Job Summary
We specialize in vacation planning cruises all-inclusive resorts family destination weddings and group experiences. We are committed to helping clients create memorable experiences through personalized service and attention to detail.
We are seeking organized customer-focused individuals to join our this role you will assist clients with researching destinations and accommodations coordinating reservations maintaining accurate records and providing support throughout the planning process.
This is a remote position that offers flexible scheduling and comprehensive training.
- Assist clients with researching vacation destinations cruises resorts hotels and travel experiences.
- Coordinate reservations and booking requests.
- Communicate with travel suppliers regarding availability pricing and reservation details.
- Provide general destination and accommodation information based on client preferences.
- Maintain organized client records and reservation documentation.
- Review reservation details for accuracy prior to confirmation.
- Respond to client inquiries through phone email and online communication platforms.
- Deliver excellent customer service throughout the planning and reservation process.
- Strong communication and customer service skills.
- Excellent organizational and time-management abilities.
- Attention to detail and accuracy.
- Comfortable working independently in a remote environment.
- Basic computer and internet proficiency.
- Ability to learn new systems and processes.
- Professional and positive attitude.
- Must be at least 18 years of age.
- Remote work environment.
- Flexible scheduling.
- Ongoing training and professional development.
- Supportive team environment.
- Opportunities for advancement.
- Access to travel industry education and resources.