Remote Customer Service Representative-
Job Location:
Sandoval County, NM - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Customer Service Representative 1 (CSR1)
Job Summary
Handle both incoming and outgoing calls as it pertains to our clients accounts;
System documentation to reflect all communications with consumers;
Review quality control and accuracy of information is required;
Tracking all information including system documentation and necessary logs;
Basic office work as needed and
Following all guidelines rules and policies for both our agency and our clients.
Qualifications
Call center work experience preferred but not required.
Strong interpersonal and communication skills.
High integrity & professionalism with the ability in all situations to maintain a customer service demeanor.
Self managed and focused to maintain high levels of productivity in a work from home environment.
Ability to follow all rules guidelines policies and procedures in all situations.
Ability to read write and speak English fluently.
Working from Home Requirements:
Home Office:
Personal Mobile Device
High speed internet connection with the ability to connect to your Secured Assist assigned system utilizing a connection/ethernet cable:
The Federal Communications Commission (FCC) set the standard for broadband internet at 25 Mbps for download speeds and 3 Mbps for upload. To be considered high speed your download speed should be higher than the 25 Mbps standard ranging anywhere from 100 to 1000 Mbps.
Salary/Benefits
$35 P/Hour health and welfare benefits
Medical Dental Vision Plans available
11 Paid Federal Holidays
Paid sick time and Paid vacation time
Secured Assist LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin.
