Remote Chat and Email Representatives
Job Location:
Manchester, CT - USA
Monthly Salary:
Not provided by the employer
Posted:
12 September 2026 (3 days ago)
Application Deadline:
10 December 2026
Vacancies:
1 Vacancy
Job Summary
Job Description: Remote Chat and Email Representatives at 111 Sign Inc
Job Responsibilities:
- Respond to customer inquiries and concerns via chat and email in a timely and professional manner
- Provide accurate information about products services and orders
- Assist customers with order placement tracking and issue resolution
- Maintain a high level of customer satisfaction through excellent communication and service
- Collaborate with internal teams to address customer needs and improve processes
Essential Qualifications:
- Excellent written communication skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using chat and email platforms
- Customer-oriented with a positive attitude
Desired Experience:
- Minimum 1-2 years of experience in customer service or related field
- Experience working remotely and independently
Salary & Benefits:
- Salary Range: $25-30 per hour
- Opportunity for growth and career advancement
- Flexible work schedule
- Training and development programs
- Healthcare benefits and retirement options