Remote Care Navigator VA Benefits Experience Required

If you know the VA system well enough that colleagues have turned to you when a Veterans situation became complicated this opportunity may be worth a conversation.

Were looking for an experienced care navigation professional who can bring that knowledge to a growing Veteran-focused care coordination program. Youll help Veterans navigate healthcare benefits behavioral health services community resources and other support while also helping the broader care team handle complex cases more effectively.

What makes this position particularly interesting is the opportunity to do more than manage individual cases. Youll serve as a resource to other care coordinators help improve Veteran-specific workflows identify gaps in the program contribute to training and help shape how care coordination is delivered as the program develops.

Were particularly interested in someone whose background brings together Veteran or VA experience care coordination and increasing program responsibility.

Youll need:

• 5 years of experience as a clinical social worker care coordinator care navigator or in a similar field with demonstrated progressive program management experience
• Direct experience working with Veterans and/or within the VA system
• 1 years of experience working successfully in a remote environment
• Knowledge of VA healthcare Veteran benefits and resources behavioral health and social determinants of health
• Experience supporting medically and/or behaviorally complex populations
• Experience documenting cases within a care management or electronic health record system
• Strong communication collaboration and problem-solving skills

Experience with motivational interviewing is also important.

A social work license is not required although candidates with credentials such as an LMSW or similar professional background are encouraged to apply. Fluent Spanish is helpful but is not required.

Youll help Veterans understand and navigate available resources including VA healthcare benefits community care and other services that address healthcare and social needs.

Youll also guide complex Veteran cases help determine appropriate referrals and escalations and step in with direct Veteran support when specialized assistance is needed.

Beyond individual cases youll help develop Veteran-specific care coordination workflows identify opportunities to improve the program and work with care coordination and training leadership to strengthen the teams understanding of VA healthcare benefits navigation Veteran resources and common barriers to care.

In short your experience will help both the Veteran in front of you and the team supporting the Veterans who come next.

This is a full-time 40-hour-per-week remote position working Monday through Friday during normal Central Time business hours.

Candidates must reside in the Central Time Zone in Texas Alabama Mississippi Louisiana or Tennessee and have a dedicated home-office environment.

The anticipated salary range is $80000 to $100000 with potential flexibility based on the selected candidates experience and background.

Travel is not required.

If youve spent several years helping Veterans navigate complex healthcare or benefit systems and youre ready for a position where that experience can influence a broader program wed like to talk with you.