Relief Counselor

• Develop and maintain a respectful caring tolerant ethical and empowering relationship with all individuals served.
• Establish and maintain clear and effective communications with clients ensure that their needs are met assist them in the development and implementation of their treatment plans and prepare them for the next level of care or other discharge options.
• Monitor and document clients intake of psychiatric medications and ensure that medications are handled and stored in accordance with established program procedures and licensing regulations; regularly review medication logs to ensure that they are accurate and complete.
• Document clients progress in program charts and conduct regular chart reviews in accordance with established program procedures.
• Assist program management in ensuring compliance with all agency policies and procedures contractual agreements licensing and certification requirements and local state and federal laws and regulations.
• Provide one-to-one and group counseling to program clients as assigned and as necessary.
• Provide accurate timely and complete transfer of program and client information to other staff as they begin their shift.
• Assist program management with ongoing development implementation evaluation and refinement of documented curriculum in support of all classes and groups provided.
• Conduct educational classes for program participants as assigned ensuring that the curriculum for such classes is documented regularly updated improved and expanded.
• Provide crisis intervention as necessary.
• Perform client intake interviews and assessments as assigned.
• Remain alert and perform job functions as assigned and as necessary during awake overnight shifts.
• Orient new clients to the program or when possible enable other clients to orient new clients.
• Coordinate client treatment and rehabilitation among all those involved including therapists other providers and family members.
• Maintain and safeguard client monthly allowance accounts and petty cash funds. Provide accurate monthly accounting of these funds and ensuring that they balance properly and that all receipts are submitted to the corporate office in a timely manner.
• In conjunction with all other program staff members actively participate in the effort to ensure that the facility environment is homelike clean safe attractive and comfortable at all times. Notify program management of all needs for repair or maintenance of the facility or program vehicles involving clients when appropriate.
• Facilitate and lead structured program activities as assigned.
• Educate clients about and enable them to make use of free and low-cost community resources for social and recreational use as well as service resources such as AA and NA.
• Participate in staff meetings and attend other meetings as assigned.
• Attend and participate in regularly scheduled supervisions sessions.
• Attend training events as assigned completing a minimum of twenty (20) hours of in-service training annually.
• Assist program management in maintaining the program budget by carefully managing resources and by exploring and recommending cost saving measures and approaches to service delivery.
• Establish and maintain productive working relationships with funding agency representatives referral sources neighbors merchants police and others with whom the program interacts.
• Assist clients with room maintenance laundry meal planning and preparation shopping and cooking.
• Participate in promoting a safe healthy and clean working environment at all times consistent with applicable laws industry standards and the agencys own Health & Safety Program.
• Complete and submit accurate time sheets and absence reports to program management in a timely manner.
• Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
• Drive own or agency vehicle to transport clients and on various errands as required; documenting and reporting mileage according to agency procedures so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Actively nurture and advance the cooperative harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organizations mission philosophy policies and procedures.
• Perform other related duties responsibilities and special projects as assigned.
• Essential Duties & Responsibilities (House Manager):
• Ensure that various administrative tasks are completed in an effective and efficient manner including copying reviewing outside mail drafting correspondence screening phone calls and maintaining both electronic and hard copy program files as needed. File management responsibilities include handling confidential and otherwise sensitive company documents.
• Ensure that the facility environment is clean safe attractive and comfortable at all times. Notify program management and then coordinate and ensure all needs for repair or maintenance of the facility. Per Licensing standards ensure appropriate temperatures in all refrigerators and water temperatures for sinks and showers.
• In collaboration with the Caminar Business Operations Manager and the Program Director maintain office equipment (telephones copiers faxes etc.) and respective service contracts. Research price and purchase office furniture and supplies. Liaise with vendors maintaining the vendor list and scheduling vendors for services as needed.
• Maintain and reconcile all receipts for activity and recreation expenses all food and maintenance expenses and submit in a timely manner to the Program Director.
• Under direction of PD process/compose correspondence/reports; Create and modify documents using Microsoft Office applications.
• Frequently conduct grocery and supply shopping/ordering including clients when appropriate. Support cooking and other food preparation by clients as needed. Ensure food is handled and prepared in a manner which meets and exceeds established SERV Safe standards.
• Maintain the house pantry and all activities associated with keeping the Pantry organized and supplied.
• Assist with billing documentation preparation and monthly operations reports.
• Coordinate and maintain records for staff office space phones parking company credit cards and office keys.
• Complete pre-admission intake discharge and post-admission task per protocol and as assigned.
• Establish and maintain productive working relationships with funding agency representatives referral sources neighbors merchants police and others with whom the program interacts.
• Assist with planning and coordination of special holiday events and other special activities.
• Participate in staff meetings and attend other meetings as assigned.
• Attend and participate in regularly scheduled supervision sessions.
• Attend training events as assigned.
• Participate in promoting a safe healthy and clean working environment at all times consistent with applicable laws industry standards and the agencys own Health & Safety Program.
• Conduct quarterly Safety Inspections and required disaster drills as outlined in Health & Safety Plan.
• Drive own or agency vehicle to main office or on various errands as required; documenting and reporting mileage according to agency procedures so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Act as primary point of contact on use maintenance and record-keeping for all program vehicles.
• Arrange training for new employees on use of office equipment and standard office procedures including computer use such as email use and policy technical navigation and problem solving. Work with IT department to resolve computer and service problems.
• Order office supplies with supervisor approval and maintain the supply closet keeping it organized and stocked appropriately.
• Perform other related duties responsibilities and special projects as assigned.

Qualifications & Skills (Counselor/House Manager)
Must be passionate about Caminars mission.
High School Diploma or GED is required. Knowledge of psychology and substance use preferred.
A minimum of one-year full time experience or its part time equivalent working in a program serving persons with mental disabilities is preferred. Such experience must be in the direct provision of services to clients.
Experience in psychiatric rehabilitation preferably in a social rehabilitation environment is preferred.
Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred.
Ability to maintain a high level of confidentiality a professional demeanor and to represent the organization in a positive manner at all times.
Must demonstrate acceptable level of maturity good judgment and emotional stability.
Problem solvingidentifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Customer Servicemanages difficult customer situations responds promptly to customer needs and solicits customer feedback to improve service.
Oral and written communicationspeaks clearly and persuasively in positive or negative situations demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
Quality managementlooks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
Planning/organizingprioritizes and plans work activities uses time efficiently and develops realistic action plans.
Adaptabilityadapts to changes in the work environment manages competing demands and is able to deal with frequent change delays or unexpected events. Able to take directives and pivot task based on the needs of the program and as requested by management.
Dependabilityis consistently at work and on time follows instructions responds to management direction and solicits feedback to improve performance.
Safety and securityactively promotes and personally observes safety and security procedures and uses equipment and materials properly.
Must be a dynamic self-starter with demonstrated ability to work independently on special projects.

Position Requirements:

• Physical: Occasionally required to push/pull objects up to 50 lbs. and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing writing etc. Must be able to walk stand and sit for extended periods.
• Sensory:Frequently required to read documents written reports and plans. Must be able to distinguish normal sounds with some background noise as in answering the phone interacting with residents and staff etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
• Environmental Conditions:Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances dust and loud noises.
• Equipment: Frequently required to use a computer phone and fax machine.

Essential Requirements:

• Must be able to meet and receive a criminal records clearance as required by Title XXII other licensing regulations and Caminar practices.
• This position may require limited occasional or frequent driving. If required a valid California drivers license a reliable personal vehicle and current personal auto insurance is required by addition an MVR sufficient to obtain and maintain insurability under agency auto liability policies are all essential job requirements.
• Must be able to pass post offer pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
• If applicable a personal cell phone with reliable service and a data plan to use for business purposes.
• May be required to obtain and maintain First Aid and CPR certification.