ReleaseEnvironment Manager

Koniag IT Systems LLC a Koniag Government Services company is seeking a Release/Environment Manager to support KITS and our government customer in Washington DC. The position is hybrid requires 1 day onsite. This position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Release/Environment Manager is responsible for planning coordinating and managing the controlled release and deployment of application changes across Clients enterprise environment and for maintaining the availability integrity and readiness of Clients non-production and production application environments. This individual serves as the central coordination point for all application release activities and environment management functions across the role requires a disciplined process-oriented professional with strong technical knowledge of enterprise application environments release management methodologies and environment lifecycle management practices. The Release / Environment Manager ensures that application changes move through the release pipeline in a controlled well-documented and low-risk manner and that non-production environments are available properly configured and ready to support development testing and release activities at all individual must demonstrate strong organizational skills deep familiarity with ITIL 4 release and change management practices and the technical depth to coordinate complex multi-system release activities across Clients on-premises and cloud environments. Key Responsibilities:Release Planning & CoordinationServe as the central coordinator for all application release activities across Clients enterprise environment maintaining a current and accurate release calendarLead release planning activities including release scoping scheduling dependency mapping and risk assessment for all planned application changesCoordinate with application teams infrastructure teams the Service Management Lead and the Applications & Integration Lead on release planning and schedulingDevelop and maintain release plans deployment runbooks and rollback procedures for all planned releasesFacilitate release readiness reviews to validate that releases are fully prepared tested and approved prior to production deploymentMaintain accurate release records release calendars and deployment documentation in the Government ITSM platformCoordinate with the Government COR and TPOC on release scheduling and approval activities as directed by the Applications & Integration LeadRelease Execution & Deployment Management:Coordinate and oversee execution of application releases across Clients enterprise environment ensuring controlled and well-managed deploymentServe as the release execution coordinator during scheduled release windows managing deployment activities stakeholder communications and real-time issue resolutionMaintain on-call availability for scheduled release windows outside core business hours as needed to support release executionMonitor release execution progress escalating issues to the Senior Application Operations Engineer or Applications & Integration Lead as appropriateConduct post-release validation activities including smoke testing coordination monitoring review and release closure documentationMaintain accurate post-release records including deployment outcomes issues encountered and lessons learned in the Government ITSM platformCoordinate emergency release activities for critical fixes and high-priority changes in accordance with ITIL 4 emergency change proceduresEnvironment Management:Manage the availability integrity configuration and readiness of Clients non-production application environments including development test staging and pre-production environmentsMaintain accurate environment inventory configuration records and status documentation for all managed environmentsCoordinate environment refresh data masking and configuration alignment activities to ensure non-production environments accurately reflect production configurationsMonitor non-production environment health and availability taking proactive action to address issues before they impact development and testing activitiesManage environment access and user administration for non-production environments in coordination with the Microsoft Infrastructure and Infrastructure and Platform Operations teamsSupport environment provisioning and decommissioning activities in coordination with the Infrastructure and Platform Operations teamDevelop and maintain environment management standards procedures and runbooksRelease Pipeline & Automation Support:Support development and maintenance of release pipeline automation workflows in coordination with the Senior Application Operations Engineer and Integration / Middleware EngineerCoordinate with the Infrastructure and Platform Operations team on CI/CD pipeline infrastructure requirements and maintenanceSupport implementation of release automation improvements that reduce manual effort improve deployment consistency and decrease release riskMaintain accurate release pipeline documentation automation workflow records and pipeline configuration standardsMonitor release pipeline performance and identify opportunities for improvement in coordination with the Applications & Integration LeadSupport testing and validation of release pipeline automation changes prior to production useChange Management Integration:Serve as the primary liaison between release management and the ITIL 4 change management process ensuring all releases are properly documented and approved as change recordsCoordinate with the Service Management Lead on change advisory board (CAB) participation change record management and change approval activities for application releasesEnsure all application release changes are accurately documented as standard normal or emergency change records in the Government ITSM platformSupport development and maintenance of standard change templates for routine low-risk application release activitiesContribute to change management reporting including change success rate tracking failed change analysis and release metricsProvide change and release data for Sprint metrics reporting monthly performance dashboards and continual improvement activitiesEnvironment Configuration Management:Maintain accurate configuration management records for all managed environments including environment topology component versions configuration baselines and change historySupport configuration management database (CMDB) accuracy for environment-related configuration items in the Government ITSM platformConduct periodic environment configuration audits to validate that environment records accurately reflect the actual environment stateCoordinate environment configuration change activities with the Infrastructure and Platform Operations team and application teamsDevelop and maintain environment configuration management standards and proceduresSupport FISMA assessment and authorization activities that require accurate environment configuration documentationStakeholder Communication & Coordination:Develop and distribute release communications to CLIENT stakeholders including release schedules maintenance window notifications and post-release status updatesCoordinate with the Customer Success / Service Delivery team on user-facing release communications and service adoption messagingMaintain a current and accurate release calendar that is visible and accessible to all relevant stakeholdersFacilitate release coordination meetings including pre-release planning sessions release execution stand-ups and post-release retrospectivesProvide timely and accurate updates on release status environment availability and deployment outcomes to the Applications & Integration Lead and Contractor Program ManagerSupport Sprint Reviews and monthly reporting with accurate release and environment metrics and status informationAgile Delivery & Collaboration:Actively participate in Agile Sprint Planning Daily Coordination Sprint Reviews and RetrospectivesMaintain and contribute to the prioritized backlog for release and environment management work itemsDeliver committed Sprint work items at or above the 85% completion targetCoordinate release activities with the Agile Sprint cadence ensuring that release windows and environment management activities are aligned with Sprint boundaries and commitmentsProvide timely and accurate updates on release and environment management status project progress and upcoming activities to the Applications & Integration LeadContribute actionable improvement recommendations to Sprint Retrospectives based on release and environment management observations and metricsRequired Qualifications:Experience:Minimum 46 years of hands-on release management environment management or IT operations experience in an enterprise environmentDemonstrated experience planning coordinating and executing application releases in a Federal or comparable enterprise environmentProven experience managing non-production application environments at enterprise scaleExperience coordinating release activities across multiple application teams and infrastructure teams simultaneouslyFamiliarity with CI/CD pipeline concepts and release automation in an enterprise environmentExperience with ITIL 4 change and release management practices in a formal IT service management environmentDemonstrated experience using a formal ITSM platform (e.g. ServiceNow) for release and change management activitiesExperience in a Federal or private-sector enterprise environment of comparable scale complexity and security postureTechnical Expertise:Solid proficiency in:Release planning scheduling and coordination for enterprise application portfoliosNon-production environment management and lifecycle operationsITIL 4 release management change management and configuration management practicesRelease risk assessment readiness review and quality assuranceDeployment runbook development and release documentationITSM platform administration for release and change management workflows (e.g. ServiceNow)Release calendar management and stakeholder communicationEnvironment configuration management and CMDB maintenanceSaaS Platforms such as Salesforce Mulesoft Snowflake knowledge of:CI/CD pipeline concepts and release automation tools (e.g. Azure DevOps Jenkins GitHub Actions)Microsoft Azure Government and AWS environments as they relate to application deploymentApplication deployment methodologies (e.g. blue/green deployments canary releases rolling updates)FedRAMP requirements for change and release management in cloud environmentsZero Trust Architecture principles as applied to environment access managementNIST SP 800-53 security controls relevant to change and configuration managementData masking and data protection requirements for non-production environmentsAgile/Scrum delivery practices and integration with release management workflowsAdditional preferred certifications:ITIL 4 Specialist: Deploy Adopt and Manage (DAM) or equivalentMicrosoft Certified: Azure DevOps Engineer Expert (AZ-400)AWS Certified DevOps Engineer ProfessionalProject Management Professional (PMP) or equivalentCertified Scrum Master (CSM) or equivalentOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352