Relationship Manager

MGT is the first AI-driven neo-insurer focused on evolving commercial P&C insurance for the brokers and small business owners. By combining the expertise of industry veterans with state-of-the-art technology we are ushering in the next evolution of commercial insurance and working to move the industry forward through the use of modern technology better processes and a rock-star team. We seek visionary leaders who thrive in dynamic entrepreneurial settings and excel in autonomous roles.

Working alongside the Territory Manager/Marketing Manager the Relationship Manager will foster growing partnerships with independent agents and broker partners across MGT Insurances distribution network. This role acts as the primary point of contact for partner onboarding activation and retention. The primary focus is to drive profitable premium growth expand platform adoption and ensure partners are fully equipped to quote bind and service business through proactive relationship management and service excellence.

• Partner Relationship Management: Build maintain and strengthen relationships with independent agents and broker partners serving as their primary point of contact for onboarding servicing and ongoing support.

• Growth & Distribution Strategy: Drive partner activation and engagement initiatives to grow monthly bind volume quote activity and written premium across the distribution platform.

• Onboarding & Training: Onboard and train new broker partners equipping them with the tools product knowledge and workflows needed to quote sell and service policies effectively.

• Market & Performance Analysis: Track partner performance market trends and competitive insights to identify growth opportunities and refine distribution strategy.

• Internal Collaboration: Partner closely with Sales Insurance Product and Engineering teams to advocate for partner needs and prioritize platform enhancements that improve the partner experience.

• Service Standards & Process Improvement: Develop and refine service SLAs and scalable workflows for partner acquisition onboarding and support that reduce response/resolution times and repetitive service issues.

• Relationship Building: Exceptional interpersonal and communication skills to act as a trusted advisor to agency principals and broker partners.

• Insurance & Distribution Knowledge: Working knowledge of commercial lines products (e.g. BOP) and independent agent distribution models.

• Analytical Skills: Proficiency in reading performance data tracking partner metrics and analyzing market and production trends.

• Process & Service Orientation: Ability to build and refine SLAs and workflows that scale partner support and onboarding without adding headcount.

• Self-Motivation: Ability to manage a high volume of partner touchpoints across phone email and chat and work autonomously with minimal direct supervision.

• Education: Bachelors degree in Business Marketing Finance Risk Management or equivalent professional industry experience.

• Experience: 2 to 4 years of combined experience in relationship management partner/broker success account management or a related distribution role ideally within insurance or insurtech.

• Track Record: Demonstrated success growing a book of business partner engagement or production volume through relationship-building and proactive account management.

• Licensing/Designations: Active state Property & Casualty (P&C) insurance license a plus. Industry professional designations are a plus.

Compensation: This is a commission-based role with expected On-Target Earnings (OTE) of $90K$130K. OTE represents the expected total annual compensation (base salary plus commission) for employees meeting performance expectations. Actual compensation may vary based on location experience qualifications and individual performance.

We recognize that no candidate will meet every qualification and encourage individuals with relevant experience and interest in the role to apply.

Please note: MGT does not accept unsolicited resumes from staffing vendors including recruitment agencies and/or search firms. Please do not forward resumes to our jobs alias MGT employees or any other company location. Any submittals without a prior signed agreement will become property of MGT.

At MGT inclusion drives excellence and belonging sustains it. We believe diverse perspectives make us stronger more innovative and more connected to the people we serve. We value every voice champion equity and create space where all people can grow and succeed together.

MGT is proud to be an Equal Opportunity Employer. We do not discriminate in employment opportunities or practices based on race color religion gender gender identity or expression sexual orientation national origin age disability genetic information marital status military or veteran status or any other status protected by applicable law.

All employment decisions are based on qualifications merit and business needs. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process. If you need assistance or accommodations please contact us at .

This job description is intended to outline the general nature and level of work performed by employees in this role. It is not an exhaustive list of all responsibilities duties or qualifications required. MGT Insurance reserves the right to modify interpret or apply this job description in any way the company deems appropriate.

Required Experience:

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