Relationship Banker

Location: Onsite at the location listed in the job posting.

Weekly Scheduled Hours: Monday-Thursday 8am-5pm; Friday 8am-6pm; Saturday 8am-1pm

SUMMARY
The Relationship Banker is a trusted advisor who engages clients in meaningful consultative conversations to understand their financial goals and align on solutions that meet their this role you will drive growth by actively promoting and selling the banks products and services. This role emphasizes deepening client relationships through excellent service personalized advice and proactive sales while supporting the banking centers overall sales goals. This role performs moderately complex to complex tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales and Business Development
Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions with an emphasis on deposit accounts loans and lines of credit and referrals to other lines of business within the Bank.
Growth Focus: Actively identify and fulfill client deposit and borrowing needs guiding clients through deposit and loan options opening deposit accounts and taking loan applications.
Client-Centric Financial Advice: Through a consultative approach provide personalized financial advice that aligns with clients short-and-long term goals. Utilize a deep understanding of the banks products and services while sharing comprehensive tailored advice that enhance client satisfaction and loyalty.
Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners including but not limited to mortgage wealth private client and business banking.
Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.
Sales Leadership: Support a high-performing culture by coaching associates on sales referrals products and services as needed.
Client experience
Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).
Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Enhance individual knowledge to better serve clients by attending relevant sales service and product knowledge meetings training classes and web-based learning.
Compliance and risk management
Expected compliance with bank regulations policies procedures risk management internal controls and the First Horizon code of ethics.
Operational efficiency
Assist in conducting and/or participating in meetings to promote sales product knowledge and customer service.
Assist banking center management with on the job training of new associates.
Assist with dual control vault responsibilities and audit controls.
Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
Perform all other job related duties as assigned.

SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities

QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge skill and/or ability required.
High school diploma or general education degree (GED)
2 5 years of experience as a Universal Banker or Teller

COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite Salesforce

CERTIFICATES LICENSES REGISTRATIONS (Ex: CPA Series 6 or 7 license etc)
None required.

NMLS Language
As part of the employment process for this position you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

DeGarmo Behavioral Assessment Requirement

All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
The assessment takesapproximately 1215 minutes to complete
Assessment results must besubmittedprior to having your application evaluated by Talent Acquisition

About Us

First Horizon Corporation is a leading regional financial services company dedicated to helping our clients communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis TN the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial private banking consumer small business wealth and trust management retail brokerage capital markets fixed income and mortgage banking services. First Horizon has been recognized as one of the nations best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at.

Benefit Highlights
Medical with wellness incentives dental and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
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