Regulatory and Customer Compliance Analyst

Cascade Coffee

Job Location:

Everett, MA - USA

Yearly Salary: $ 80168 - 84000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

What does it take to create 1.7 BILLION cups of coffee a year

Ask Cascade Coffee!

We are excited to announce that we are hiring a collaborative Regulatory and Customer Compliance Analyst!

For more than 45 years Cascade Coffee has been the premier specialty coffee contract manufacturer in the Pacific Northwest. Specializing in roasting grinding flavoring and packaging coffee catering to the worlds finest coffee brands worldwide. Cascade works behind the scenes to provide innovation world-class coffee roasting and a wide variety of packaging options to highlight their loyal customers brands.

Founded in 1977 the company operates from a 150000 square foot manufacturing and roasting facility more than 2 million pounds of green coffee storage facility 50 million pounds annually of coffee roasting capacity as well as multiple roasting lines flavor mixing systems and 14 automated packaging lines.

Why Cascade

We offer a unique blend of benefits for you and your family!

Healthcare benefits Multiple coverage levels of medical dental and vision plans
401k Roth or Pre-Tax options $1 for $1 match and once eligible to enroll ZERO vesting period
Long Term Disability and life insurance Company provides coverage for all
Voluntary Life Disability Accident & Critical Illness Various insurance programs are offered to support your needs
Employee Assistance Program To support you and your familys overall wellbeing to achieve your best and most productive self
Sick and Vacation plans Cascade understands the vital importance of a quality work/life balance
Pet insurance Multiple coverage levels for whatever best suits your furry (or not so furry) friend
Cascade Cares Exciting engagement programs each month
Leadership Training We invest in and dedicate time to training some of the best leaders in the industry

WAGE RANGE (EXEMPT): $80168 - $84000 Annually

REPORTS TO: VP of Technical Services

Primary Responsibilities

Technical Management System

Maintain the Technical Management System
Develop revise approve and control SOPs work instructions forms and records.
Maintain the Food Safety & Technical Manual and document hierarchy.
Ensure controlled documents remain current and compliant.

Food Safety & Regulatory

Serve as HACCP Team Coordinator.
Maintain the HACCP Plan and prerequisite programs.
Support Food Defense Food Fraud and regulatory programs.
Provide technical leadership to ensure products processes and systems consistently meet company customer regulatory and certification requirements including FDA FSMA SQF Costco and customer-specific standards.

Audit & Compliance

Lead external audit preparation.
Coordinate audit schedules and readiness activities.
Support customer regulatory certification and third-party audits.
Coordinate corrective actions and verify timely closure.

Program Management

Maintain validation and verification documentation.
Coordinate annual program reviews.
Monitor regulatory and customer requirement changes.
Ensure Technical Programs remain aligned with operational practices.

Cross-Functional Support

Partner with Operations Innovation Engineering Procurement and Supply Chain on process changes.
Participate in risk assessments and change management activities.
Ensure Product regulatory and customer requirements are incorporated into new products and process changes.

Continuous Improvement

Drive improvements to technical systems and documentation.
Identify opportunities to simplify standardize and improve compliance processes.
Develop and report operational and technical KPIs.

Success Measures

Audit performance
Continuous Improvement Execution timeliness
Technical Documentation Health
HACCP review completion
Regulatory compliance
Customer Technical Performance
Program implementation effectiveness

Core Competencies:

Technical Excellence
Customer Focus
Cross-Functional Collaboration
Continuous Improvement
Data-Driven Decision Making
Communication & Influence
Ownership & Accountability
Problem Solving

Cascade coffee is committed to creating an inclusive workplace that promotes and values diversity. We celebrate our differences because we believe diversity drives innovation and leads to sustainable success. We recruit hire and promote our partners based on capability and performance without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

Required Experience:

What does it take to create 1.7 BILLION cups of coffee a yearAsk Cascade Coffee!We are excited to announce that we are hiring a collaborative Regulatory and Customer Compliance Analyst!For more than 45 years Cascade Coffee has been the premier specialty coffee contract manufacturer in the Pacific No...