Regional Security Specialist

Regional Security Specialist

JOB SUMMARY:

The Regional Senior Security Manager (RAM) assumes a multifaceted role responsible for the seamless management of guard service operations and security-related functions based in Austin TX. The RAM will support client operations in Austin TX. This entails fostering client satisfaction resolving conflicts and overseeing various operational aspects including scheduling staffing billing training and compliance.

Why Securitas

Joining Securitas means being part of a global leader committed to excellence and innovation. We offer a unique environment that nurtures individual growth and rewards performance. You will be part of a team that values integrity vigilance and helpfulness making a real difference in the communities we serve.

If you are ready to take on this challenging and rewarding role and be part of a performance-driven culture of purpose execution and belonging we want to hear from you. Be part of our journey to make the world a safer place.

BENEFITS:

Securitas will offer a starting salary of $85000-$92000 in addition to a full benefits package that includes:

• Medical dental vision and life insurance

• 10 accrued vacation days 4 floating holidays and 6 sick days

• 401K

KEY RESPONSIBILITIES:

1. Core Values and Client Relations:

• Exemplify Securitas Core Values.

• Act as the primary point of contact for the client ensuring high-quality services and client satisfaction.

2. Service Quality and Compliance:

• Continuously assess service quality and proactively address issues.

• Develop and implement training programs and ensure compliance with regulations.

• Establish and maintain performance metrics and KPIs.

3. Global Coordination and Networking:

• Collaborate with the Global Program Manager (GPM) to align with global security objectives and initiatives.

• Identify and utilize networking opportunities for standardizing processes and service delivery.

4. Staff Development and Management:

• Oversee staff development provide feedback and coaching.

• Ensure proper scheduling staffing and cost efficiencies.

• Administer resolutions to issues and discipline as needed.

5. Operational and Financial Oversight:

• Manage invoice and payment processes including expenditures.

• Collaborate on policy and procedure management.

• Monitor client credits and adjust as necessary.

6. Communication and Coordination:

• Maintain ongoing communication with all stakeholders.

• Prepare develop and deliver dynamic quarterly business reviews (QBRs).

• Perform any additional duties as assigned by the Global Program Manager.

EDUCATION/EXPERIENCE:

• A minimum of 3 years of experience in security industry-related fields or business management.

• Must have 3 years experience of direct supervisory or management experience.

• Previous law enforcement experience preferred.

• Must have a valid drivers license.

KEY COMPETENCIES:

• Strong security and business management experience.
• In-depth knowledge of security operations and procedures.
• Excellent planning and organizational skills.
• Strong financial experience.
• Ability to interpret track and maintain schedules metrics and performance indicators.
• Budget planning and forecasting experience.
• Capacity to maintain composure and professionalism in unusual circumstances.
• Adaptability to rapidly changing environments or assignments.
• Proficiency in computer skills particularly Microsoft Office and data visualization tools.
• Strong team collaboration and client-centric mindset.

If joining our management team sounds like the right fit for you please click apply today!

Company Website:

Securitas is committed to equal opportunity employment. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.

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Regional Security Specialist / Securitas Security / AUSTIN TX / TXDPS License # B03944