Regional Partner Technical Success Architect

Here at Appian our values of Intensity and Excellence define who we are. We set high standards and live up to them ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment holding ourselves and each other accountable to achieve the best results. When you join Appian youll be part of a passionate team dedicated to accomplishing hard things together.

Elevate the technical competencies of our North American partner ecosystem to accelerate revenue growth and deliver transformational AI-Powered Process Automation solutions to enterprise customers.

ABOUT THE TEAM

The Global Alliances and Channels team at Appian is a fast-paced dynamic organization that plays an integral role in driving Appians growth globally. We are establishing an elite high-impact technical group to elevate our partner ecosystems technical abilities and expertise to deliver market-leading solutions. Your work directly impacts partner capability customer satisfaction and Appians market expansion through channel revenue.

THE OPPORTUNITY

As a Partner Technical Success Architect supporting North America you will serve as a trusted technical advisor to top-tier GSIs and enterprise delivery partners. This is a high-visibility force-multiplier role where your architectural guidance directly impacts complex mission-critical transformations for major enterprise clients. If you want to scale your technical influence by helping partners architect and deliver top-quality solutions using Appian this opportunity offers unmatched scope and impact.

WHAT YOULL DO

• Guide partner delivery teams across North America to ensure their engineering practices and technical implementations consistently align with Appians highest architectural standards.
  
  
• Review complex enterprise application designs to ensure platform scalability security frameworks performance tuning and long-term maintainability for mission-critical client deployments.
  
  
• Mentor partner technical leads solution architects and developers building high-performing partner teams capable of delivering complex applications independently.
  
  
• Collaborate with North American partner leads Appian Customer Success and Technical Support to diagnose and resolve architecture and performance challenges on high-stakes strategic accounts.
  
  
• Help create and curate reusable design patterns integration blueprints and fixes that directly feed into and enhance Appians AI tooling for partners.
  
  
• Provide technical subject matter expertise and support technical enablement across the global partner community by participating in live technical forums Q&A sessions and contributing to practical training and certification assets.
  
  
• Work alongside Appians Customer Success and Product Engineering teams to vet alternate channel solution architecture designs to ensure they are commercially robust supportable and repeatable.
  
  

REQUIRED QUALIFICATIONS

• Bachelors degree in Computer Science Information Systems Software Engineering or a related technical discipline.
  
  
• 7 years of hands-on experience in Enterprise Software Architecture with a proven track record of designing building and deploying large-scale enterprise-grade systems.
  
  
• Deep proficiency in Database Design API Integrations Security Frameworks Performance Tuning and Cloud Deployment Models.
  
  
• Demonstrated experience collaborating with GSIs regional systems integrators and enterprise delivery teams across North America.
  
  
• Proven experience conducting architecture reviews code reviews and establishing engineering best practices for scalable enterprise platforms.
  
  
• Exceptional verbal and written communication skills with the ability to command technical respect from partner executives and developer teams.
  
  
• Comfortable traveling up to 30% to visit key partner delivery teams host technical masterclasses and support critical on-site project discovery.
  
  

PREFERRED QUALIFICATIONS

• Senior or Lead Appian Certification is strongly preferred.
  
  
• Proven track record of defining commercially robust repeatable architecture patterns alongside Product Engineering and Customer Success teams.
  
  
• We value experience with enterprise platforms such as Salesforce or ServiceNow as these skills translate well into our Enterprise-Grade Orchestration environment.
  
  

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Tools and Resources

• Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health wellbeing and financial future. Benefits may include health coverage Employee Assistance Program (EAP) with free mental health support life and disability insurance an Employee Stock Purchase Program (ESPP) a retirement/pension plan wellness dollars tuition reimbursement family-forming benefits and more. Benefits vary by countryplease ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for the most important business processes at the worlds largest organizations. Our platform is known for its unique power reliability and scale. Weve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information visit .

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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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