Regional Manager
San Rafael, CA - USA
Job Summary
ABOUT US:
SyRES PROPERTIES is a privately held real estate investment and development firm focused on the acquisition new development and asset management of institutional quality multifamily residential properties. Our development pipeline and acquisition prospects are concentrated in the western United States including California Oregon Washington and Nevada. We are actively looking for qualified professionals who will help execute the companys future growth strategy.
POSITION SUMMARY:
The Regional Manager is responsible for leading the operational financial and team performance of an assigned multi-state portfolio of multifamily communities. This role provides leadership and development to Community Managers drives consistent execution of SyRES operating standards and builds a culture of accountability collaboration and ownership across the portfolio.
The Regional Manager is responsible for developing Community Managers to operate with an owner-operator mindsetunderstanding the financial and operational impact of their decisions proactively identifying opportunities and risks and taking ownership of the overall performance of their communities. As SyRES continues to grow this role will also support property transitions lease-ups and the continued development of scalable operating practices across the portfolio.
RESPONSIBILITIES:
- Leads the overall performance of an assigned multi-state portfolio ensuring communities achieve established operational financial leasing resident experience and business performance goals.
- Provides direct leadership coaching and accountability to Community Managers developing them into strong business and people leaders.
- Develops an owner-operator mindset across property teams by connecting daily operational decisions to revenue expenses NOI asset value resident experience and long-term property performance.
- Reviews financial statements budgets forecasts market conditions and operational performance and partners with Community Managers to develop and execute action plans that drive results.
- Builds and reinforces a consistent SyRES culture of ownership accountability collaboration and continuous improvement across geographically diverse teams.
- Establishes clear performance expectations while empowering Community Managers to proactively identify risks and opportunities develop recommendations and make informed business decisions.
- Conducts routine property visits and inspections to evaluate operations leasing performance resident experience physical condition safety maintenance standards and overall asset performance.
- Monitors occupancy leasing velocity pricing concessions renewals delinquency resident retention and competitive market conditions and implements strategies to improve performance.
- Oversees property budgets and financial performance identifying opportunities to grow revenue manage expenses improve operational efficiency and maximize asset value.
- Develops Community Managers financial acumen and ability to understand communicate and take ownership of their propertys financial performance.
- Recruits develops coaches and retains high-performing leaders and teams while identifying and developing future talent to support portfolio growth.
- Partners with Accounting Marketing Human Resources Learning & Development Facilities IT Legal and other support teams to improve asset and team performance.
- Ensures properties consistently deliver a high-quality resident experience and that escalated resident concerns are addressed appropriately and timely.
- Oversees maintenance preventative maintenance apartment turns inspections and property conditions to ensure assets meet SyRES and ownership standards.
- Identifies operational and capital needs and communicates risks opportunities and recommended solutions to senior leadership and ownership.
- Ensures communities operate in compliance with applicable federal state and local regulations Fair Housing requirements company policies and ownership requirements.
- Supports property transitions acquisitions lease-ups new developments and other portfolio growth initiatives ensuring new communities successfully adopt SyRES operating standards and culture.
- Champions company initiatives and organizational change ensuring effective communication adoption and accountability throughout the portfolio.
- Prepares and presents portfolio performance financial results market trends risks opportunities and action plans to senior leadership and ownership.
QUALIFICATIONS:
- Bachelors degree in Business Real Estate Finance Hospitality or a related field preferred; equivalent industry experience will be considered.
- Minimum of 5 years of progressive multifamily property management experience including leadership responsibility for multiple communities or markets.
- Multi-state portfolio management experience strongly preferred.
- Demonstrated ability to develop Community Managers and build high-performing geographically dispersed teams.
- Strong financial and business acumen with the ability to interpret financial statements budgets forecasts variance reports and operational KPIs.
- Strong understanding of multifamily operations leasing resident experience facilities management and asset performance.
- Strong leadership coaching communication decision-making and organizational skills.
- Ability to build effective relationships with ownership senior leadership onsite teams and cross-functional partners.
- Ability to operate effectively in a growing organization and lead teams through change transitions and evolving processes.
- Proficiency with property management and business technology platforms; Yardi experience strongly preferred.
- Ability and willingness to travel regularly throughout the assigned multi-state portfolio.
- Real Estate license where required by state or local regulations; otherwise preferred.
- Industry certifications such as CPM CAPS CAM ARM or similar credentials preferred.
- Experience with property transitions acquisitions new developments and/or lease-ups preferred.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Occasional bending kneeling and lifting up to 50 lbs
- Frequent sitting and occasional standing walking reaching
- Noise level may be moderate to high at times
EQUAL EMPLOYER OPPORTUNITY (EEO):
We are an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age national origin race color disability religion sexual orientation gender identity or expression or any other characteristic protected under applicable law.
COMPENSATION & BENEFITS:
- $128700 - $146100 based on relevant experience to the role. Full-time hours.
- Annual incentive bonus eligibility.
- PTO.
- Fullbenefits package.
PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS
Syufy Enterprises and/or any affiliated entities (collectively the Company or we) provide this California Privacy Notice (Notice) to describe our privacy practices with respect to our collection of Personal Information as required under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). This Notice applies only to job applicants and candidates for employment who are residents of the State of California (Consumers) and from whom we collect Personal Information as defined in the CCPA. We provide you this Notice because under the CCPA California residents who are job applicants qualify as Consumers. For purposes of this Notice when we refer to Consumers we mean you only to the extent you are a job applicant who resides in California.
1. Information We Collect from or About Job Applicants
We may directly or indirectly collect Personal Information from you in a variety of different situations and using a variety of different methods including but not limited to on our website your mobile device through email in physical locations through written applications through the mail and/or over the telephone. Generally we may collect receive maintain and use the following categories of Personal Information depending on the particular purpose and to the extent permitted under applicable law:
Personal Identifiers & Contact Information:Name alias home postal or mailing address email address telephone number.
Pre-Hire Employment and Education History Information:Information provided in your job application or resume including prior job experience and/or positions held your salary expectations educational history or records of degrees and/or certifications information gathered as part of reference checks information recorded in job interview notes by persons conducting job interviews for the Company information contained in candidate evaluation records and assessments information in work product samples you provided and voluntary disclosures by you.
Inferences:Based on analysis of the personal information collected we may develop inferences regarding job applicants predispositions behavior attitudes intelligence abilities and aptitudes for purposes of recruiting and hiring assessments and decisions.
Of the above categories of Personal Information the following are categories of Sensitive Personal Information the Company may collect:
1. Personal Identifiers
Personal Informationdoes notinclude:
- Publicly available information from government records.
- Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media.
- Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience.
- De-identified or aggregated information.
2. How We Use Personal Information and Sensitive Personal Information
The Personal Information and Sensitive Personal Information we collect and our use of Personal Information and Sensitive Personal Information may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information. Generally we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes:
- To fulfill or meet the purpose for which you provided the information. For example if you share your name and contact information to apply for a job with the Company we will use that Personal Information in connection with your candidacy for employment.
- To comply with local state and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records travel records personnel files wage and hour records payroll records accident or safety records and tax records) as well as local state and federal law regulations ordinances guidelines and orders relating to COVID-19.
- To evaluate make and communicate decisions regarding your job application and candidacy for employment.
- To communicate with you regarding your candidacy for employment.
- To evaluate and improve our recruiting methods and strategies.
- To evaluate job applicants and candidates for employment or promotions.
- To obtain and verify employment references.
- To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements such as for evaluating potential mergers and acquisitions of the Company.
- COVID-19 RELATED PURPOSES
a. To reduce the risk of spreading the disease in or through the workplace.
protect job applicants and everyone else at Company workplaces from exposure to COVID-19.
c. To comply with local state and federal law regulations ordinances guidelines and orders relating to COVID-19 including applicable reporting requirements.
d. To facilitate and coordinate pandemic-related initiatives and activities (whether Company-sponsored or through the U.S. Center for Disease Control and Prevention other federal state and local governmental authorities and/or public and private entities or establishments including vaccination initiatives).
e. To permit contact tracing relating to any potential exposure.
f. To communicate with job applicants and other consumers (including employees and visitors to our workplace) regarding potential exposure to COVID-19 and properly warn others who have had close contact with an infected or symptomatic individual so that they may take precautionary measures help prevent further spread of the virus and obtain treatment if necessary.
10. To evaluate assess and manage the Companys business relationship with vendors service providers and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
11. To improve job applicant experience on Company computers networks devices software applications or systems and to debug identify and repair errors that impair existing intended functionality of our systems.
12. To protect against malicious or illegal activity and prosecute those responsible.
13. To prevent identity theft.
14. To verify and respond to consumer requests from job applicants under applicable consumer privacy laws.
3. Sale/Sharing of Information to Third Parties
The Company doesnotsell your Personal Information or Sensitive Personal Information for any monetary or other valuable consideration. The Company doesnotshare your Personal Information or Sensitive Personal Information for cross-context behavioral advertising.
4. Access to Privacy Policy
For more information you can request a copy of the Companys Privacy Policy by sending an e-mail to
5. Data Retention:
Syufy Enterprises retains information for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by deciding how long to retain each category of Personal Information that we collect we consider many criteria including but not limited to: the business purposes for which the Personal Information was collected; relevant federal state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.
By submitting my resume and/or application I acknowledge and confirm that I have received and read and understand this Notice and I hereby authorize and consent to the Companys use of the Personal Information and Sensitive Personal Information it collects receives or maintains for the business purposes identified above.
Required Experience:
Manager