Regional Coordinator
Flower Mound, TX - USA
Department:
Job Summary
At Haag a Salas OBrien company weve been a trusted leader in forensic engineering and consulting since 1924 helping clients solve complex high-stakes problems when it matters most. Were known for technical excellence integrity and clear defensible conclusions. Were equally committed to building a career environment where talented professionals can do their best work grow their expertise and make a real impact.
In June 2024 Haag merged with Salas OBrien expanding whats possible for our team. Haag remains focused on forensic engineering and we now offer the added strength of a broader employee-owned organization. This brings deeper technical resources expanded collaboration and more opportunities to build your career across a wide range of disciplines and industries.
Founded in 1975 Salas OBrien is an employee-owned engineering and professional services firm focused on achieving impact for our clients our team and the world. We are engineered for impact and we bring that same commitment to our people as we do to our projects. We live our values every day: Inspire Achieve and Connect as shared owners of our success with a focus on a sustainable future.
We work across a variety of industries providing integrated engineering and consulting services. Our specialized experience includes design for energy manufacturing and industrial process data centers healthcare science and technology high-rise buildings education and other building types as well as structural and building sciences infrastructure asset management advanced robotics and more. Our technical expertise is paired with an exceptional team of business development human resources finance and accounting information technology and marketing professionals all of whom play a key role in bringing our commitments to deliver outstanding client outcomes and build long-term careers.
Job Summary
Were seeking a Regional Coordinator to provide administrative support for a designated region. This role ensures consistent scheduling communication and office support while assisting with coordination of inspections and other administrative processes. Experts and Regional Coordinators work together as a team to give the best internal and external customer experience on projects. Regional Coordinators are expected to support between three and six billable experts.
Qualifications
Minimum Qualifications
Education: High school diploma or equivalent required. Associates Degree or some college preferred.
Knowledge Skills and Abilities:
Ability to communicate orally or in written form effectively with employees and clients.
Builds and maintains positive and cooperative working relationships.
Maintains enthusiasm and a sense of urgency towards work.
Accepts and adjusts to changes in work priorities willingly and efficiently.
Strong grammar and proof-reading skills.
Demonstrates strong attention to detail.
Ability to work number of assigned hours.
Possesses strong critical thinking skills and is willing to go above and beyond to get the job done.
Basic computer skills including Microsoft Office Word Excel PowerPoint and Adobe Acrobat.
Primary Responsibilities
Workload Distribution
Support Lead Regional Coordinator with workload distribution.
Monitor Job Assignment Tool and assign projects as directed.
Provide accurate backlog of experts within region.
Project Assignment Cycle
Complete opening of projects.
Assist experts in scheduling/logistics for inspections meetings and travel.
Assist experts in providing budgets with proper verbiage per contract (when applicable) and recording/documenting approvals properly. Recording/documenting budget increases properly when approved by client.
Coordinate communication between various experts on project team.
Coordinate and order outside services as requested by expert (Aerial diagrams equipment other contractors including ladder assist etc.).
Guide reports estimates and other deliverables through review process.
Assemble reports estimates and other deliverables into final format and obtain signature(s) from expert(s).
Transmit final reports estimates and other deliverables to clients.
Monitor and assist in maintaining compliance on projects including providing written communication confirming calls were made to meet assignment requirements.
Assist and respond to inquiries on projects including preparation of electronic files to be shared with clients.
Provide excellent customer service when problems arise and escalating to Regional Team Lead when needed.
Complete regular invoicing.
Assist with maintenance of electronic file including filing emails/communication in project folder.
Maintaining Data and Procedures
Maintain accurate records in internal ERP and scheduling systems (including but not limited to Date of Inspection Report Promised Date Report Sent Date etc.).
Maintain accurate records in external programs for specific client requirements (Xactanalysis AlacNet/Cattrax Corelogic Slide/Align etc.).
Knowledgeable in Haag procedures and contractual agreements where to located that information and how to use it.
Education
High school diploma or equivalent required. Associates Degree or some college preferred.
Location
Hybrid work arrangement with two days in the office and the potential for more in-office days depending on business need in the Flower Mound TX office. However the first 90 days will be 100% in office.
Physical Requirements
Ability to sit or stand for extended periods throughout the workday. Occasional walking reaching filing and lifting of materials up to 25 pounds may be required. Must be able to work effectively in a typical office environment utilizing standard office equipment and technology.
Compensation & Benefits
Pay rate: $24.00 per hour.
Discretionary yearly bonus based on individual and company performance.
This role is eligible for a comprehensive U.S.-based benefits package including:
Medical dental and vision insurance
401(k) with company match
Paid time off and company holidays
Wellness programs and employee assistance resources
Professional development and career growth opportunities
For more information visit our full benefits overview at Opportunity Employment Statement
Salas OBrien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race colour religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state/provincial or local laws. Salas OBrien will accommodate the disability-related needs of applicants as required by law.
Third-Party Agency Notice
We do not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.
Required Experience:
IC
About Company
Salas O’Brien is an engineering and technical services firm that is focused on advancing the human experience through the built environment.