Refrigeration Service Technician (Raleigh)

We are a leader in the design manufacturing installation and servicing of a diverse line of controlled environmental chambers. Our walk-in rooms and reach-in chambers are specifically constructed to maintain the stringent environmental conditions required for a wide range of specialized research development and manufacturing activities.

Environmental Specialties is seeking a Field Service Technician that will be responsible performing field service including troubleshooting repairs and retrofits of environmental chambers and laboratory equipment. Execute field-testing calibrations and validation testing. Perform preventive maintenance services. Service includes refrigeration process controls and electronic systems. Assist customers by resolving problems in a prompt efficient manner according to company policies. Assist with technical training as required.

Key Duties:

• Perform Technical Service functions including:
• Refrigeration System Repair
• Electrical / Controls System Repair
• Preventive Maintenance Services
• Instrument Calibrations
• System Start-up & Field Testing
• Validation Services
• Provide prompt efficient responses to customer service and/or warranty repair inquiries.
• Report findings from service issues and works with technical staff to solve field problems.
• Produce accurate administrative reports including timesheets expense reports CFC refrigerant logs vehicle inventory service tickets protocols test documentation final reports etc.
• Assist in development and upgrades for service manuals.
• Complete Service Tickets with detailed information on the problem found parts needed solution and time required.
• Maintain a safe and operational company vehicle including cleaning vehicle inventory and general maintenance.
• Brazing and welding of refrigeration system components.
• Evacuation and charging of refrigeration systems.
• Follow proper refrigerant handling practices. (Recovery reclaim and system charge)
• Maintain vehicle inventory stock of replacement parts.
• Assist with service training schools as required.
• Travel to customer sites as needed.
• Keep the Service staff informed of task status through written or verbal communications.
• Maintain good working relationship with all company personnel i.e. purchasing manufacturing and engineering.
• Assist with system assembly and installation.
• On call for after-hours emergency service needs as designated.
• Confirm all travel arrangements with Service staff.
• Keep a neat and orderly work area while at customer site.
• Perform other duties as assigned by management.

Preferred Qualifications:

• Experience with HVAC/Refrigeration technology
• Experience with Industrial Electrical / Electronic technology
• Familiarity with Electrical engineering technology
• CFC Certification (type II minimum and type I)
• Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel)
• Proficiency in Microsoft Office applications (i.e. Outlook Word and Excel).
• Excellent organization communication customer service and interpersonal skills.
• Scheduling and time management skills.
• Operate safety equipment and use safe work habits.
• Work in a team environment with high safety and quality standards.

#enviro

Industrial Athlete; most work indoors but still climbing/bending twisting and using arms to control tools and set sensors along with frequent walking occasional lifting/carrying equipment / parts.

Mostly indoors with occasional outside work.

Environmental Specialties offers high-quality employee benefits that start the 1st day of the month after your start date!

• Health Insurance: 4 plans available to choose from with Rx coverage
• Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
• Dental insurance: 2 plans available to choose from
• Vision insurance
• Company-paid Life insurance
• Company-paid Short-Term & Long-Term Disability coverage
• 401(k) Retirement Plan with company match up to the first 5% and immediate vesting

Other Great Benefits:

• Competitive Paid Days Off Holiday Pay
• Weekly pay with direct deposit and per diem plan
• Company vehicle
• Gas card
• Employee referral incentives
• Employee Assistance Program (EAP)

Tuition Reimbursement

Please review our Affirmative Action Policy.

Can be 100% Raleigh or work throughout USA if desired.