Recruitment Systems Analyst, Admissions (2919)

Thank you for your interest in positions at Idaho State University. Once you have applied the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions please review our frequently asked questions.

Recruitment Systems Analyst Admissions (2919)
Pocatello - Main
NOT eligible for remote work on-campus position
Priority Date: September 24 2026

Institution Information

Idaho State University established in 1901 is aCarnegie-classified doctoral research and teaching institution with a culturebuilt on trust compassion stability and hope. ISU serves over 12000students in Pocatello Meridian Twin Falls and Idaho Falls. Students andfaculty at ISU are leading the way in cutting-edge research and innovativesolutions. We are proud to offer exceptional academics nestled in the grandnatural beauty of the West. We invite you to apply to be a part of ourUniversity community!

Job Description

The Recruitment Systems Analyst supports the technical operational and data-management functions that drive Idaho State Universitys recruitment and admissions processes. Reporting to the Director of Data Analytics and Recruitment Strategy this position manages day-to-day CRM operations (Slate CRM and Ellucian Recruit CRM during transition) ensures data accuracy across recruitment systems executes workflow and communication logic and provides reporting and troubleshooting support for staff. The Analyst plays a key role in maintaining clean reliable data; supporting recruitment and communication strategies; and ensuring that Admissions & Recruitment staff are able to use CRM tools effectively and efficiently.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered

Key Responsibilities

Manage day-to-day CRM operations and workflow execution
Support daily operations within the CRM including workflow execution data imports event setup query management and user task queues
Build test and maintain forms automations workflows rules and population logic as directed by the Director of Data Analytics and Recruitment Strategy
Update and maintain communication flows including emails text messages and trigger logic
Troubleshoot CRM issues respond to user requests and ensure timely resolution of errors duplicate records and workflow interruptions
Assist with the configuration testing and rollout of new CRM features and enhancements.

Ensure data integrity accuracy and compliance
Perform routine data validation de-duplication quality checks and record maintenance within CRM systems
Support accurate data flow between Slate CRM Banner and other university systems
Maintain documentation of data standards workflow steps and system rules to ensure consistency across users
Ensure compliance with FERPA and university data security requirements for all recruitment-related data
Provide reporting analytics support and system documentation
Create update and maintain operational reports and queries to support recruitment staff marketing efforts events and admissions operations
Assist in generating dashboards tracking documents and metric summaries used by leadership to evaluate funnel progress and recruitment outcomes
Prepare documentation job aids and reference materials for CRM processes and updates
Work with the Director to evaluate system performance identify process improvements and streamline workflows

Support user training and functional support across departments
Serve as a primary point of contact for CRM users needing training troubleshooting or help understanding workflows
Conduct user training sessions for new staff and ongoing refresher training as needed
Provide one-on-one support to staff members experiencing technical issues or needing assistance with CRM tools
Collaborate closely with recruitment ambassadors marketing and admissions processing teams to ensure system needs are met

Support Slate implementation and ongoing system development
Assist with integration testing validation of new functionality and documentation of new processes
Work with IT and the Director to maintain and optimize system integrations and API processes

Minimum Qualifications

1. Bachelors degree in Informatics Information Systems Business Data Analytics or a related field
2. Experience working with CRM systems databases or other information systems
3. Strong analytical and problem-solving skills
4. Demonstrated ability to manage technical tasks with accuracy and attention to detail
5. Proficiency with Excel data tools and basic reporting functions
6. Strong interpersonal and communication skills
7. Ability to learn new systems quickly and provide user support
8. Ability to manage multiple projects and meet deadlines in a fast-paced environment

Preferred Qualifications

1. Experience with Slate CRM Recruit CRM Banner Argos Tableau or other higher-education systems
2. Experience working in admissions recruitment or higher education operations
3. Experience with SQL reporting tools or basic scripting
4. Experience documenting processes or writing user tutorials

You must submit your CV/resume cover letter and list ofthree (3) professional references including current contact information. Thisposition will remain open until it is filled; however priority considerationwill be given to applications received on or before September 24 2026. Salary will be between $50000 - $55000 per yearcommensurate with education and experience. Benefits include comprehensivehealth dental and vision; life insurance; disability plan; employee assistanceprogram (EAP); excellent retirement options and company contribution; andgenerous paid time off/sick leave accrual. All offers of employment areconditional pending the successful completion of a background investigationprovided by HireRight.

Note:Thank you for your interest in positions at Idaho State University. Once you have applied the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions please review our frequently asked questions.

Posting Number: req2803
Type: Working 12 months per year
Position: Non-classified Staff
Division: Admissions

Idaho State University is an Equal Employment Opportunity employer.

Idaho State University is committed to access and reasonable accommodations auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process you are encouraged to contact

Preference may be given to veterans who qualify under state and federal laws and regulations.

Required Experience:

IC