Recruitment Data Policies Commercial Operations Analyst

Make your mark for patients

We are looking for aCommercial Operations Analystwho is intellectually curious adaptable and analytical to join us in ourContracts & Pricing Team based in our Atlanta office in Georgia United States.Thishybridrole (at least 40% of the time in office) is limited to 10% travel domestically.

About the Role
You will be responsible for supporting payer and Pharmacy Benefit Manager (PBM) contracting operations with significant financial and operational impact. This role ensures the timely and accurate administration of Commercial Managed Care Trade and Medicare Part D contracts and rebate programs through detailed data analysis contract maintenance pricing validation and reimbursement management.

Who youll work with
Acting as a Subject Matter Expert (SME) and Single Point of Contact (SPOC) for assigned payer and PBM accounts the Commercial Operations Analyst partners with Market Access Finance Sales Compliance Legal IT and external stakeholders to resolve complex contract and reimbursement issues optimize revenue performance and drive operational excellence. Through the analysis of large and complex utilization pricing and rebate datasets this role supports contract execution forecasting compliance requirements system enhancements and strategic initiatives that strengthen patient access and business outcomes.

What youll do

• Serve as the Single Point of Contact (SPOC) for assigned payer and Pharmacy Benefit Manager (PBM) accounts managing stakeholder communications issue resolution and day-to-day contract operations.
• Manage payer and PBM contracts including pricing membership renewals amendments cancellations and other contract lifecycle activities.
• Process validate and reconcile Commercial Managed Care Trade and Medicare Part D rebate payments in accordance with contractual requirements.
• Analyze pricing utilization reimbursement and financial data to identify trends resolve discrepancies mitigate risk and optimize revenue performance.
• Validate contract terms rebate eligibility and customer utilization data to ensure payment accuracy compliance and data integrity.
• Support government pricing activities by identifying pricing inconsistencies outdated rebate amounts and potential compliance risks.
• Manage invoice and payment timelines to ensure timely processing reduce financial exposure and support cash flow objectives.
• Develop and maintain dashboards KPI reporting payment trackers and operational analyses to support business and contracting decisions.
• Partner with Market Access Sales Finance Compliance Legal Government Pricing and IT teams to resolve complex business challenges and improve operational performance.
• Support system enhancements User Acceptance Testing (UAT) audits and continuous improvement initiatives that enhance efficiency compliance and customer experience.

Interested For this role were looking for the following education experience and skills
Minimum Experience/Skills Required:

• Bachelors degree in Finance Business Statistics Healthcare Management Economics Marketing or a related field.
• 5 years of experience in analytics reporting forecasting financial analysis contract operations pricing rebates or commercial operations.
• Strong analytical skills with experience working with large and complex datasets.
• Advanced Microsoft Excel skills and proficiency with PowerPoint and other Microsoft Office applications.
• Experience with SAP and/or contract pricing or revenue management systems.
• Strong communication problem-solving and cross-functional collaboration skills.
• Experience with Model N Revitas Revenue Manager Validata or similar revenue management platforms.
• Experience with rebate processing formulary validation reimbursement or contract administration.

Preferred Experience/Skills:

• MBA MHA or other advanced business or healthcare-related degree.
• 3 years of pharmaceutical biotechnology managed care payer PBM Market Access Contracts & Pricing or Commercial Operations experience.
• Experience developing dashboards business intelligence reporting and performance analytics.
• Experience leading process improvement system implementations or UAT activities.

The reasonably anticipated salary range for this position is $88000-$115500 per year.The actual salary offered will take into account related knowledge skills experience and location among other factors and may fall outside the expected range.

Are you ready to go beyond to create value and make your mark for patients If this sounds like you then we would love to hear from you!

About us
UCB is a global biopharmaceutical company focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe inspired by patients and driven by science.

Why work with us
At UCB we dont just complete tasks we create value. We arent afraid to push forward collaborate and innovate to make our mark for patients. We have a caring supportive culture where everyone feels included respected and has equal opportunities to do their best work. We go beyond to create value for our patients and always with a human focus whether thats on our patients our employees or our planet. Working for us you will discover a place where you can grow and have the freedom to carve your own career path to achieve your full potential.

At UCB weve embraced a hybrid-first approach to work bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employment decisions will be made without regard to any characteristic protected by applicable federal state or local law. UCB invites you to voluntarily self-identify during the application process. Provision of self-identification information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your application for employment your employment with UCB or otherwise subject you to any adverse treatment. Any information you provide will be considered confidential and will be kept separate from your application and/or personnel file and will only be used in accordance with applicable laws orders and regulations.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on for application to US based roles. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.