Recruiter Associate

About Us

Join We Care Senior Care a proud Home Instead franchise where our mission is to help seniors remain safe and cared for in their homes.

At the heart of our culture is our core value: **Love (v.)** defined as: Patience Kindness Humility Selflessness Respectfulness Forgiveness Honesty and Commitment. We seek individuals who lead with love in all they do.

About the Role:

We Care Senior Care is hiring Recruiter Associate to support caregiver recruiting hiring and retention for our growing senior care team.

This is a full-time in-office KPI-driven recruiting role. Success requires high-volume outbound calling consistent follow-up and accountability to recruiting and retention metrics. If you are motivated by goals numbers and measurable results and enjoy working with people this role may be a strong fit.

This is a staffing and recruiting position not a general HR role.

Benefits

• Competitive Pay
• Flexible Schedule
• Health Dental & Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Paid time off (vacation holidays birthday)
• Employee referral program
• Full-time stable in-office position

Key Responsibilities

• Make daily outbound calls to applicants (phone-based recruiting / smile and dial)
• Screen interview and hire caregivers efficiently
• Track and meet recruiting KPIs (calls interviews hires)
• Conduct performance conversations and retention follow-ups
• Support caregiver engagement and reduce turnover

• Respond to employment inquiries via phone email and walk-ins
• Schedule and conduct interviews (in-person and phone)
• Complete background checks drug screens references and onboarding steps
• Maintain accurate applicant and employee records in the ATS
• Conduct caregiver check-ins annual reviews and performance conversations
• Address attendance performance and retention issues professionally
• Partner with scheduling to improve utilization and caregiver retention
• Meet expectations for staffing metrics (hiring volume turnover utilization)
• Represent Home Instead in the Cedarburg community

Qualifications

• Experience in recruiting staffing HR support sales or call-center roles preferred
• Comfortable with phone-heavy outbound calling environments
• Results-driven and accountable to metrics
• Strong communication and relationship-building skills
• Organized dependable and able to manage multiple priorities
• Ability to handle performance conversations with professionalism and respect

Our Culture

Home Instead operates with a people-first culture rooted in Love(v) love as a verb. Our one and only core purpose is to teach others about Love(v) through our eight attributes: patience kindness humility selflessness. respectfulness forgiveness honesty and commitment paired with accountability and clear expectations. We believe strong culture and strong results go hand in hand.