Receptionist

SWCA Environmental Consultants is seeking a Receptionist to support our Pheonix office. This role is integral to creating a positive experience for employees visitors and clients while ensuring the smooth operation of our office. The ideal candidate is a proactive problem solver with strong organizational and communication skills a customer service mindset and a commitment to supporting a collaborative and fast paced work environment.

This is a full-time regular hourly/non-exempt position based out of our corporate office in Phoenix AZ. As a hub (office) role the Receptionist will provide support to both local and distributed (remote) employees serving as an important resource for office operations administrative coordination and employee support across the organization.

Application Deadline: Applications are reviewed on a rolling basis and interviews may be scheduled as qualified candidates may close without prior notice once a strong candidate pool isestablished.

SWCA Environmental Consultants is a 100% employee-owned environmental consulting firm providing full spectrum environmental services across the United States. Our North Star is to be the best place to work and a leader in sustainability delivering sound science and creative solutions to complex environmental challenges.

We are guided by our core values every day. We collaborate as #OneSWCA we are #AlwaysLearning we #NeverSettle and we #GiveBack to our communities. With offices nationwide SWCA offers a collaborative team focused environment where employees can build meaningful and long-term careers.

• Answers and directs incoming phone calls and greets visitors and ensures they are connected with appropriate staff. Maintains a welcoming office environment.
• Processes incoming and outgoing mail packages and deliveries and posts flyers and federally required posters supporting regulatory compliance and smooth office operations.
• Prints field maps safety forms and proposals and issues personal protective equipment (PPE) to new staff updating safety kits as needed.
• Maintains and updates employee contact lists manages building access security (keys door codes) and may oversee office recycling and composting programs.
• Coordinates office lunches snacks event refreshments orders business cards and supplies and assists with sending out welcome kits for new hires.
• Supports office safety and compliance and assist with Office Safety Representative (OSR) related duties.
• Follows applicable federal Tribal state local industry contractual and company regulations standards and specifications.
• Performs related work as assigned.

Additional Job-Specific Responsibilities

• Manage and respond to shared office email inboxes ensuring requests are routed appropriately and addressed in a timely manner.
• Coordinate incoming and outgoing shipping services including FedEx and other courier deliveries.
• Issue track and manage office building parking and visitor access credentials.
• Provide backup administrative support and front desk coverage during staff absences including vacation wellness leave and other time away.
• Coordinate conference room scheduling meeting logistics and in office meeting setup.
• Support document management activities including scanning filing distribution and project related administrative support.
• Assist office teams with printing binding and other project support needs as requested

Knowledge normally obtained through post-secondary education or training. One year of related experience is preferred; or any equivalent combination of experience performance training and/or education.

• One (1) year or more receptionist front desk customer service or administrative support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities in a fast paced environment.
• Proficiency with Microsoft Office Suite Microsoft Teams Zoom and general office technology.
• Strong customer service mindset with a professional and welcoming demeanor.
• Ability to work independently while collaborating effectively with team members.
• Experience managing shared email inboxes routing requests and ensuring timely follow up and resolution.
• Experience coordinating shipping and receiving activities including FedEx and other courier services.
• Experience supporting office operations including visitor management building access administration and meeting coordination.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Demonstrated reliability adaptability and professionalism in a dynamic office environment.
• Commitment to providing exceptional service and support to employees clients and visitors.
• Positive solution-oriented attitude with strong interpersonal skills.

Applicants must possess a valid drivers license and meet SWCAs driver requirements.

SWCA is committed to salary equity and transparency. The expected pay range for this Phoenix AZ-based position is $18.73 to $23.54 per hour. Actual pay may vary based on experience qualifications geographic location and other factors permitted by law. Eligible employees may also receive performance-based bonuses.

As a 100% employee-owned company we invest in your future. Our Total Rewards package includes an Employee Stock Ownership Plan 401(k) with profit sharing medical dental and vision coverage paid time off wellness programs and professional development opportunities.

If you need accommodation due to a disability please contact or call 1 .If you require assistance with the application process please contact

Use of Technology in Hiring

SWCA may use approved technology including AI-assisted tools to support parts of the application and recruiting process. All selection and hiring decisions are made by SWCA employees and candidates are not selected or rejected by automated systems. We are committed to a fair transparent and human-centered hiring experience.

Candidate Use of AI

Candidates may use AI tools to help prepare application materials and interviews. However all application materials assessments and interview responses must accurately reflect their own experience skills and qualifications. AI must not be used to fabricate experience complete assessments on their behalf or otherwise misrepresent their background or abilities.

Equal Opportunity Employer

SWCA Environmental Consultants is an Equal Opportunity Employer. We encourage applications from women minorities veterans and individuals with disabilities. We are committed to creating an inclusive workplace where all employees can thrive.

SWCA continues to invest deeply in career development programs delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCAs continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within where possible providing our existing employees with compelling opportunities to advance their careers.

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