Receptionist Full Time Night Shift Part time Weekend

JOBSUMMARY: $10- $13.00 Part time Sat & Sun 10am-6pm

NO CALLS PLEASE to follow up on your application please email HR:

Theprimary purpose of the Receptionist/Office Assistant position is to provideexcellent customer service to our external public and clerical support for theadministrative needs of the facility and to assure resident safety.

JOBDUTIES & RESPONSIBILITIES:

• Assist guests with entering/exiting facility.
• Greet the public in an inviting and friendly manner.
• Offer refreshment engage in light conversation and fulfill visitors requests as necessary.
• Answer a multiple line telephone and direct callers to the appropriate person or department.
• Take accurate messages and route to appropriate person/department.
• Escort visitors if necessary to resident rooms or other areas of the facility.
• Provide general information directions etc. about the facility and services to visitors guests residents vendors etc.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed and necessary.
• Report suspicious persons/information to supervisor immediately.
• Screen disgruntled vendor family member and associate calls and direct them to the appropriate person.
• Assist in orientation of new associates as directed.
• Create and maintain an atmosphere of warmth personal interest and positive emphasis as well as a calm environment throughout the facility.

Enter monthly ancillaries for labs radiologypharmacy charges etc. (follow up with vendors to ensure this information issent timely and prior to close - typically on the first working day of themonth)

Reconciliation and management of facility petty cash

Reconciliation and management of the resident trustfund petty cash

Distributefunds to residents following facility and governmental guidelines

Open mail daily and distribute

Batch checks received in the mail and from familiesdaily and scan to AR Mailbox and to Vanguard Cash for corporate posting ifpayments toward account balances then scan payments into the appropriateaccount using the check scanner. (resident trust fund - Simply Depositpayments for patient account balances - Pinnacle Bank)

Manage RFMSand complete necessary forms for completing representative payee for SocialSecurity

Process and send resident trust fund statementsquarterly or when requested by the family

Provides assistance to the Administrative team inspecial assigned projects.

Perform general secretarial and administrativeduties as required by the Administrator team.

Maintain a productive working relationship with themedical professionals and other health related facilities and organizations.

Sendre-authorizations for managed care.

Assist withadmissions paperwork.

Assist withfacility tours.

Submit HMOauthorizations

Provideback-up assistance for Admissions and Business Office Manager.

• Receive and follow reception schedule from your supervisor.
• Receive requests from within the facility and locate person through paging system.
• Receive sort and distribute mail as directed.
• Operate copier office machines i.e. fax adding machine calculator etc. as directed.
• Operate computer as directed.
• Order office supplies as directed.
• Assist department directors in administrative matters (i.e. typing reports correspondence etc.)
• Maintain a current file/listing of residents by name and room number emergency phone numbers members of on-call staff department extensions key staff extensions etc.

Meeting/EventPlanning Functions

• Coordinate hotel transportation meal arrangements as directed.
• Order and coordinate set-up for lunches for meetings or special events.

JOBREQUIREMENTS:

Mustpossess a high school diploma or GED equivalent.

Advancededucation in secretarial skills or degree is desired.

Musthave a minimum of six (6) months experience as a Receptionist Office Assistantor similar position.

Mustbe able to type a minimum of 40 wpm.

Mustbe familiar with Microsoft Word.

Shouldbe familiar with other Microsoft applications (i.e. EXCEL PowerPointPublisher Outlook)

Mustbe able to handle multiple tasks and perform well under pressure of deadlines.

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