Receptionist

About Us:
Cornerstone Caregiving is a non-medical home care company committed to providing exceptional care to individuals in need. Join our team today and help make a difference in the lives of those we serve!

Schedule:Monday through Friday from 9am-1pm

Benefits

• Benefits package
• WEEKLY PAY
• Staff goal incentivesand giveaways
• Flexible schedule

Responsibilities and Duties

• First Contact: Greet prospective clients and families with a warm empathetic and professional tone.
• Lead Qualification: Ask pre-screening questions to determine care needs (e.g. hourly vs. live-in specialized dementia care).
• Information Routing: Instantaneously route urgent medical or business escalations to the appropriate human manager.
• Appointment Booking: Schedule assessments consultations and family meetings using calendar integrations.
• Caregiver Check-ins: Log caregiver clock-ins clock-outs and shift confirmation notes.
• FAQ Handling: Answer routine questions about agency policies hourly rates insurance coverage and service areas.
• CRM Logging: Summarize call notes and automatically update client records in our scheduling software (AxisCare).

Qualifications and Skills

• A passion to help others
• Superior interpersonal skills
• Effective communication skills
• Unwavering patience
• Pass a background check
• Receptionist or administrative experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.