Receptionist

Receptionist Be the Face of the Community

Job Type: Part Time - Every Other Weekend and Every Other Tuesday Evening
Location: Arbors of Chicopee

Join the Arbors of Chicopee

At the Arbors of Chicopee the front desk isnt just a desk its the heartbeat of our community. We are family-oriented and committed to family-centered aging through generations. We lead with integrity care compassion and teamwork. We believe in collective ownership standing together and doing whatever it takes to deliver excellence for our residents and their families.

If you light up when someone walks through the door
If youre cheerful steady and genuinely glad to see people
If you can warmly greet someone and still keep the day moving with focus and efficiency

We want to meet you.

About the Role

As our Receptionist you are the first impression and lasting impression. You are the face of the community.

Youll welcome residents families guests and vendors with warmth and professionalism creating an immediate sense of comfort and trust. You enjoy conversation and connection but you also know how to gently guide interactions so you can stay on top of calls details and responsibilities.

This role is ideal for someone who:

• Is naturally cheerful and friendly
• Has patience and compassion for seniors
• Maintains strong boundaries to keep the front desk running smoothly
• Pays close attention to details
• Follows through every time
• Stays calm organized and efficient even when things get busy

You will balance warmth with productivity. Kindness with clarity. Hospitality with follow-through.

Responsibilities

• Serve as a welcoming informed and professional presence in the lobby
• Greet residents families and guests with genuine warmth and respect
• Answer and direct incoming calls accurately and efficiently
• Monitor lobby activity and maintain a calm orderly environment
• Record and relay messages with high attention to detail
• Assist residents with scheduling services and coordinating requests
• Support resident activities and events in lobby areas
• Maintain and update resident directories and office documentation
• Handle emergency situations calmly and appropriately
• Support the team with a whatever it takes attitude

You will be trusted to keep things moving without getting lost in long conversations or distractions. Our residents deserve your warmth and our team depends on your follow-through.

Requirements

• Previous receptionist experience required
• Experience with or sensitivity to elders and/or disabled individuals
• Must be at least 16 years old
• Must genuinely enjoy interacting with seniors families and the public
• Strong attention to detail and ability to multitask
• Professional communication skills with warm confident presence

Our Culture

At the Arbors of Chicopee the front desk sets the tone. We believe in connection accountability and teamwork. We work hard laugh often and support one another. We hold ourselves to high standards because our residents deserve nothing less.

If youre ready to be the steady cheerful detail-oriented face of a community that values integrity and ownership wed love to welcome you to the front desk.

Apply today and become the heart of the Arbors of Chicopee

Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.