Quality Specialist

Pay Range: $26.50$28.20/hour
Position Type: Full Time-Hourly
Location: Pittsburgh and Surrounding Areas
Schedule: Monday-Friday with occasional evenings and weekends
Work Arrangement: Hybrid or remote work flexibility may be available based on organizational needs

Make a Meaningful Impact

Are you a mission-driven individual looking for a career where you can make a difference in the lives of people with disabilities Achieva offers career opportunities to individuals who are caring compassionate and committed to improving the quality of services provided to others.

Achieva employees support people with disabilities as they live work play and follow their life aspirations. As a Quality Specialist you will play an important role in promoting person-centered practices continuous quality improvement compliance and positive outcomes for people receiving services.

About Achieva

At Achieva we envision a community where all people with disabilities lead lives of personal significance. We are an organization of professionals and community partners that help people reach their individualized goals. For over 70 years Achieva has been committed to the support and inclusion of those with disabilities.

Position Summary

The Quality Specialist is responsible for supporting Achieva Support programs with the development implementation and oversight of quality initiative strategies to improve the quality of service delivery.

This position ensures compliance with Pennsylvania Office of Developmental Programs (ODP) regulations Office of Child Development and Early Learning (OCDEL) Office of Long Term Living (OLTL) federal and state requirements accreditation standards and agency policies while promoting person-centered practices continuous quality improvement and positive outcomes for people receiving services.

The Quality Specialist reports to Achieva Supports Vice President of Quality and the absence of the Vice President of Quality and Compliance this position reports directly to the President of Achieva Support.

Key Responsibilities

• Adhere to Achieva and Achieva Support policies procedures mission and core values.
• Maintain knowledge of current county state and federal regulations standards and licensing requirements applicable to Achieva Support programs.
• Collaborate with programs to identify opportunities for improvement analyze data conduct audits and implement quality initiatives that enhance service delivery and ensure health and safety.
• Participate in the Qualification and Quality Assessment and Improvement Process.
• Review Performance Based Contracting standards measures and data.
• Conduct ongoing and random record reviews and audits to ensure quality documentation for reimbursement and licensing.
• Prepare and submit comprehensive reports on audits oversights and reviews to management.
• Ensure documentation reflects person-centered practices and regulatory requirements.
• Collect analyze and share data with identified stakeholders.
• Participate in quality improvement projects focused on improving outcomes for people receiving services.
• Monitor the effectiveness of improvement initiatives and recommend process enhancements.
• Obtain and maintain Quality Management (QM) certification.
• Obtain and maintain Certified Investigator Certification.
• Participate as a Peer Reviewer for the investigation process as needed.
• Promote a culture of continuous quality improvement throughout the organization.
• Assist with maintaining policies and implementing revisions as needed.
• Serve as an advocate and liaison for the people supported at Achieva Support.
• Perform other duties as assigned.

• Associates Degree or Bachelors preferred in human services social science and/or related field and/or 2 years of experience and industry experience of working with people with disabilities.
• Effective interpersonal motivational and organizational skills as well as strong written and verbal communication skills.
• Necessary computer/knowledge skills; i.e Microsoft PowerPoint Excel Word Google Docs Google Sheets etc.
• Must meet Act 33 Act 34 and FBI clearance requirements.
• Valid drivers license and properly insured vehicle must be available for use.
• Some local travel and occasional evenings and weekends required.
• Hybrid or remote work flexibility may be available based on organizational needs.

Why Join Achieva

• Meaningful Work: Directly contribute to the lives of people with disabilities.
• Inclusive Culture: Be part of a values-driven supportive team.

Our Commitment to Inclusion

Achieva is an Equal Opportunity Employer (EOE) and is committed to creating a workplace and community where all individuals feel respected included and valued. All qualified applicants will receive consideration without regard to race color religion sex age disability sexual orientation gender identity or expression national origin veteran status or genetic information.

We are dedicated to providing access equal opportunity and reasonable accommodations for individuals with disabilities in employment programs and activities. To request an accommodation contact Human Resources at ext. 650 or