Quality Manager

Quality Manager

Job Title:Quality Manager
Salary: $90K-120K
Location:Washington DC - onsite
Employment Type:Full Time

Who We Are

Management Solutions is a national award-winning management consulting firm that specializes in clean energy program management organizational maturity assessment environmental services and project strategy andimplementation. We deliver simple innovative solutions to complex problems facing our federal customers.

Founded in 2002 MSLLC has been named Small Business of the Year by the U.S. Small Business Administration the Department of Energy and Oak Ridge National Laboratory. MSLLC has also been recognized as one of the Top Employers in the Greater Knoxville area.

What You Will Do

Management Solutions LLC is seeking a Quality Manager to support a large-scale federal information technology (IT) program for a federal agency in Washington DC.

Reporting to the Program Manager the Quality Manager will develop implement andmaintainthe Project Quality Control Plan and associated quality management processes ensuring that program deliverables services and work productscomply withcontractual requirementsestablishedprocedures and applicable quality standards.

This role conducts audits inspections and quality reviews; evaluates quality performance;identifiesnonconforming work products and process deficiencies; recommends corrective and preventive actions; and partners with program leadership to promote a culture of continuous improvement throughout the program lifecycle.

Responsibilities

Specific responsibilities include but are not limited to:

• Develop implement andmaintainthe Project Quality Control Plan and quality assurance/quality control procedures across the program.

• Conduct audits inspections assessments and quality reviews of program activities and deliverables; review and approve designated deliverables prior to customer submission.

• Identifyquality issues deficiencies risks and nonconforming work products; document findings and communicate observations to project leadership.

• Track corrective and preventive actions through resolution verify successful implementation and escalate unresolved or noncompliant items to senior management.

• Collect analyze and report quality metrics and KPIs; develop dashboards and reports to communicate trends risks andimprovementopportunities.

• Support project leadership inestablishingqualityobjectives performance measures and continuous improvement initiatives; evaluate process effectiveness and recommend improvements.

• Maintain quality records audit documentation and supporting evidencein accordance withprogram requirements.

• Ensure quality management processes align with applicable federal agency requirements contractual obligations and recognized industry quality standards and promote consistent quality practices across teams.

• Support customer meetings management reviews and other program activities related to quality performance.

Qualifications

Required

• Bachelors degree in business engineering information technology quality management ora relatedfield.

• Minimumof5years ofexperience in qualitymanagement quality assurance quality control project management program management ora relateddiscipline.

• Experience developing implementing ormaintainingQuality Management Plans Quality Control Plans or comparable program-level quality processes.

• Experience conducting audits inspections deliverable reviews or process assessments.

• Experienceidentifying documenting tracking and resolving quality deficiencies or noncompliant items.

• Experience collecting analyzing and reporting quality metrics to program leadership.

• Proficiencywith Microsoft Office applications including Word Excel PowerPoint and Outlook.

• U.S. citizenship is required due to federal contract requirements.

• Ability to obtain andmaintainrequired federal site access credentials and security clearances.

• Ability to successfully meet all MSLLC employment background screening requirements.

• Ability to work full-time onsite in Washington DC.

Skills and Competencies

• Strong knowledge of quality assurance principles continuous improvement methodologies and risk-based quality management practices.

• Excellent written and verbal communication skills with the ability to engage effectively with technical and non-technical stakeholders.

• Strong analytical organizational and problem-solving skills with the ability to manage multiple audits reviews deliverables and corrective actions in a fast-paced environment.

Preferred

• Experience supporting large-scale federal IT digital transformation or enterprise technology programs.

• Experience implementing ormaintainingQuality Management Systems (QMS) for federal government programs.

• Familiarity with ISO 9001 Quality Management Systems and other applicable ISO quality management with ISO/IEC 20000 and 27001 is a plus.

• Active Department of Energy L or Q clearance or an active Secret or Top-Secret security clearance.

• National QA orNondestructiveExamination(NDE) certification.

• Experience supporting Agile hybrid Agile or other structured project delivery methodologies.

Working Conditions

• Occasional travel may berequired.

• Work is performed in a professional office environment using standard office equipment.

• The position is primarily sedentary but may require occasional standing walking and attending meetings across customer locations.

• Must be able to read write and communicate effectively in English.

Equal Employment Opportunity

ManagementSolutionsLLC is an Equal Employment Opportunity (EEO) employer. We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race color religion sex age national origin disability protected veteran status sexual orientation gender identity or expression genetic information or any other status protected by applicable federal state or local law. This policy applies to all aspects of employment including recruiting hiring placement promotion compensation training transfer leave discipline and termination.

What We Offer

Management Solutions offers a comprehensive benefits package including Medical Rx Dental and Vision Insurance company paid short-term disability and life insurance 401k plan with up to a 5% match with immediate vesting Flexible Spending Accounts PTO paid holidays and more!

Disclaimer

This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills efforts duties responsibilities or working conditions associated with it.

Management Solutions LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.