Quality Manager

At Bose Corporation we believe sound is the most powerful force on earth and for over 60 years we have been a company built on innovation excellence and independence. Privately owned fiercely customer-focused and driven by our values we continue to lead industries and transform lives through sound.

Today Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions we are shaping the future of audio technology automotive luxury and premium experiences. We invite you to join us in this transformation.

Anchored by McIntosh and Sonus faber two iconic brands celebrated for their exceptional sound heritage and artistry Bose Corporations Luxury Audio Business Unit is dedicated to bringing unparalleled listening experiences to life.

Our brands design products that are coveted for their performance admired for their craftsmanship and sought after for delivering rich meaningful sound. Were pushing the boundaries of whats possible as we define the future of high-end audio.

If youre passionate about quality craftsmanship music and building products that customers expect to last for years wed love to hear from you.

The Quality Manager is responsible for leading the quality function for the McIntosh manufacturing site and ensuring products consistently meet the performance reliability workmanship and aesthetic standards expected of a luxury audio brand.

This leader owns the sites Quality Management System and drives quality performance across the complete manufacturing value stream including incoming materials electronics and PCBA manufacturing fabricated components finishing assembly final test and shipment.

The Quality Manager partners closely with Manufacturing Engineering Supply Chain Service and Product Development to prevent defects resolve quality issues reduce Cost of Poor Quality and continuously improve product and process capability.

• Lead the sites Quality organization and serve as a key member of the plant leadership team.
• Establish and execute the sites quality strategy in alignment with business and customer objectives.
• Build a culture of quality at the source accountability craftsmanship and continuous improvement.
• Develop and mentor Quality team members and build organizational capability the sites vertically integrated manufacturing processes.
• Establish effective process controls inspection strategies test requirements and audit processes.
• Ensure finished products meet McIntosh standards for functional performance reliability workmanship fit finish and cosmetic appearance.
• Establish and maintain clear workmanship and cosmetic acceptance standards appropriate for luxury products.
• Ensure nonconforming product is effectively contained dispositioned and prevented from reaching customers.

• Lead root cause analysis corrective action and preventive action for significant internal supplier and customer quality issues.
• Drive permanent corrective actions and verify their effectiveness.
• Use quality data and structured problem-solving methods to identify trends and reduce recurring defects.
• Partner with Operations and Engineering to improve process capability yield scrap rework and overall Cost of Poor Quality.

• Own and maintain the sites Quality Management System.
• Ensure compliance with applicable corporate regulatory and quality standards.
• Lead internal audits and coordinate external customer or certification audits.
• Ensure quality procedures documentation and corrective actions are effectively maintained.

• Partner with Supply Chain and Procurement to improve supplier quality and reliability.
• Support supplier qualification audits and corrective actions as required.
• Partner with Service and Engineering to analyze warranty returns out-of-box failures and customer feedback.
• Drive closed-loop corrective action from field and customer issues back into manufacturing.

• Represent Manufacturing Quality in new product introduction and engineering change activities.
• Ensure quality risks test requirements workmanship standards and process controls are addressed before production release.
• Support process validation and production readiness activities.

• Establish and communicate meaningful quality KPIs including first-pass yield scrap rework COPQ supplier quality out-of-box quality warranty/returns and corrective action performance.
• Use metrics to prioritize improvement activities and communicate performance to site leadership.

• Bachelors degree in Engineering Quality Manufacturing Operations or related technical field.
• 8 years of progressive manufacturing quality experience including leadership responsibility.
• Strong knowledge of Quality Management Systems Lean manufacturing and structured problem solving.
• Experience with process controls PFMEA control plans statistical methods and quality auditing.
• Demonstrated ability to lead cross-functional teams and influence manufacturing and engineering organizations.
• Strong analytical communication and leadership skills.

• Experience in high-mix low-volume manufacturing.
• Experience with premium luxury or highly engineered consumer products.
• Experience with electronics PCBA electromechanical or final assembly operations.
• Experience with supplier quality and new product introduction.
• Experience with cosmetic/workmanship standards and finishing processes.

• Quality Leadership & Customer Focus
• High Standards for Craftsmanship and Workmanship
• Structured Problem Solving
• Data-Driven Decision Making
• Manufacturing & Technical Acumen
• Leadership & People Development
• Cross-Functional Collaboration
• Continuous Improvement Mindset
• Strong Communication and Influence
• Accountability & Results Orientation

At Bose youre inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills experience education and location and goes beyond base salary. The hiring range for this position in the primary work location of Binghamton New York is: $107500-$ hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs comprehensive health and welfare benefits a 401(k) plan plus exclusive perks designed to support your wellbeing and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent companydriven by purpose guided by our values and united by a belief in the power of sound. As the world leader in audio experiences were creating whats nextpushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Lets Make Waves.