Quality Engineering Manager, Apple Services Engineering

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Apple is seeking an experienced Quality Engineering Manager to lead a QE team operating across a diverse and fast-moving product landscape. This is a second-level role: you will guide and develop a group of managers along with a Technical Directly Responsible Individual (DRI) while keeping key stakeholders informed on quality status risk and ideal candidate is comfortable working across multiple product areas and technology stacks and can communicate clearly and confidently with senior stakeholders translating quality signals into information they can act on.

Lead through leaders. Manage coach and develop a team of QE managers and a Technical DRI ensuring each has clear priorities growth support and the guidance needed to lead their own teams quality strategy for your area. Set direction for test strategy coverage and release readiness across your teams projects adapting approach as priorities and technology automation as a force multiplier. Champion test automation adoption across your teams and partner with the Technical DRI to keep automation practices consistent reliable and scaled to project up effectively. Proactively surface risks tradeoffs and status to your leadership chain with clarity and appropriate urgency before being asked. Frame quality data in terms your stakeholders can act on and build trust through consistent transparent for the team. Stand firm as a supportive advocate for your engineers and managers when negotiating scope timelines and resourcing with cross-functional partners protecting the teams ability to do rigorous sustainable quality work while still finding workable ambiguity and change. Operate confidently in an environment with shifting requirements tight timelines and evolving priorities; make sound calls with incomplete -functional partnership. Work closely with Engineering Program Management and Design partners to embed quality early in the development lifecycle and align on release across teams at Apple. Coordinate with peer QE and engineering teams in other groups to align on shared standards tools and dependencies and to bring in outside best and team planning. Balance headcount skill mix and workload across your teams; help identify and close skill gaps including automation and tooling improvement. Help refine test methodologies defect management metrics/reporting and quality gates used across your development. Support the growth of your managers and their engineers; mentor managers on people leadership technical judgment and communicating effectively with stakeholders.

6 years of experience in Quality Engineering/Quality Assurance including 2 years managing managers or leading multiple operating in complex diverse and fast-changing technical environments working across multiple product areas or supporting or driving test automation adoption within a track record of managing up communicating clearly with senior stakeholders including surfacing difficult status updates and defending quality positions when managing through other managers including a Technical DRI or equivalent senior judgment balancing quality rigor against schedule and business realities.

Experience at Apple or in a comparable high-bar consumer hardware/software knowledge of test automation frameworks CI/CD pipelines or scripting/programming (e.g. Python Swift or similar).nFamiliarity with both hardware and software quality helping a QE team grow or adapt through organizational change