Quality Engineer

Quality Assurance Engineer
$65K/Yearly Salary
Rochester NY

Final Product Quality & Inspection
Maintain and continuously improve final product inspection processes.
Reduce final-stage defects scrap and rework through data-driven corrective actions.
Ensure all finished products meet customer specifications and regulatory requirements.

Customer Needs & Change Management
*Serve as the primary quality contact for customer-related issues returns and change requests.
*Maintain proactive communication with customers regarding quality expectations.
*Implement processes to minimize unnecessary change requests and prevent recurring Issues.
*Maintain the customer quality portal up to date.
*First answer to RMAs should be completed in less than 48 hours *Keep our company continuously in green status (quality portal)

Documentation Logs & Audit Readiness
Maintain accurate and complete quality documentation including inspection logs control plans and audit records.
Manage internal and external audits (ISO and customer audits).
*Lead or support root cause analysis (RCA) and CAPA activities related to final product quality.

Continuous Improvement
Participate in Lean 5S and continuous improvement initiatives.
Identify opportunities to streamline final inspection processes and improve throughput without compromising quality.

Nesco Resource offers a comprehensive benefits package for our associates which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical Vision Dental 401K and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.