Quality Engineer

• Elkhart
• On-site

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles commercial passenger vehicles and overlanding vehicles in North America Latin America and the Caribbean. We are on a journey of continuous growth now looking for our next star a passionate Quality Engineer within our Operations capability. This position reports to Director of Quality and will work onsite in our Elkhart IN facility.

About the position

The Quality Engineer works cross-functionally with Operations Engineering Supply Chain Product Management Distribution and Customer Service to identify quality risks implement corrective actions and ensure compliance with Dometic quality standards and customer requirements. The successful candidate will be a hands-on problem solver who thrives in a fast-paced manufacturing environment and uses data-driven decision making to improve processes and eliminate recurring quality issues.

Your main responsibilities

• Provide day-to-day quality support for manufacturing operations with primary focus on investigation of quality concerns and facilitating timely resolution.
• Investigate customer complaints and warranty-related concerns and lead containment activities and corrective actions. Coordinate customer quality issues and communication as required.
• Support OEM field issue investigations and quality reporting activities.
• Drive root cause analysis using structured methodologies including 8D 5 Why Fishbone and corrective action disciplines.
• Maintain and report monthly performance metrics and analyze performance data to identify trends and improvement opportunities.
• Participate in new product launches by supporting APQP PFMEA and Control Plan development.
• Review and approve quality documentation inspection standards and work instructions.
• Support engineering changes product introductions and part verification activities and provide technical support in the development and standardization of quality assurance aspects of new products.
• Conduct product evaluations failure analysis and disposition activities.
• Perform internal audits process audits and product audits to verify quality system compliance.
• Participate in cross-functional teams to support operational and business objectives.
• Provide backup support for key segment quality functions.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact