Quality Control Technician

• Stuart
• On-site

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier safer and more enjoyable.

We are on a journey of continuous growth now looking for our next star a passionate Quality Control Technician. This position reports to the Quality Manager and will work in Stuart/Port St Lucie Florida.

About the position

As Quality Control Technician of the Stuart/Port St Lucie team you will be involved in improving customer satisfaction results through resolution of complaints driving policy processes and individual performance improvement through quality audits reporting and employee development processes. The Quality Technician should be able to communicate ideas well and connect business needs to solutions.

Your main responsibilities

• Assist in providing Quality and EHS documentation as needed according to the ISO framework
• Identifying and resolving quality and process problems using quality tools such as 8-D 5-Why pareto analysis SPC capability studies etc.
• Identify trends and make recommendations based on data collected for process and product improvements
• Administration of company calibration program
• Assist Tech Services Department with diagnosing and resolving quality related issues as needed
• Work alongside personnel in warranty department and assist with processing return and repair products in addition to warranty claims
• Assist in support of engineering purchasing strategies and other activities as required
• Assist production with quality issues
• Work with purchasing department and vendors to resolve/improve supplier-quality issues
• Work with suppliers and purchasing regarding purchased parts as related to quality
• Membership on the Safety Committee
• Maintain ISO certifications the MRB process calibration program and assist to identify and resolve quality environmental and health & safety issues
• Internal audits of processes and procedures
• Additional responsibilities will include assisting the Tech Service and Sales departments to respond to quality concerns and performing technical analysis
• Other duties as assigned

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact